DHL 2011 Annual Report Download - page 139

CORPORATE GOVERNANCE REPORT
(Annual Corporate Governance Statement pursuant to section a of the )
In this Annual Corporate Governance Statement, the company presents the main com-
ponents of Deutsche Post DHL’s corporate governance structure.  ese include the
Declaration of Conformity from the Board of Management and Supervisory Board,
information regarding signi cant corporate governance practices that exceed the legal
requirements, information concerning the working methods of the Board of Manage-
ment and the Supervisory Board and details regarding the composition and working
methods of the executive committees and other committees, as well as the targets for
the composition of the Supervisory Board.
Company in compliance with all recommendations of the German Corporate
Governance Code
In December , the Board of Management and the Supervisory Board again
submitted an unquali ed Declaration of Conformity pursuant to section  of the
Aktiengesetz (AktG – German Stock Corporation Act), which reads as follows:
“ e Board of Management and the Supervisory Board of Deutsche Post  declare
that the recommendations made by the Government Commission on the German
Corporate Governance Code as amended on  May  have been complied with
since the last Declaration of Conformity in December  and that Deutsche Post 
intends to comply with all recommendations of the Code as amended on  May 
in the future.”
We also implemented the suggestions set forth in the code, with one exception: the
Annual General Meeting  will only be broadcast on the internet until the start of
the general debate.
Specifi c corporate governance practices
With the guiding principle of “respect and results”, we set our corporate govern-
ance the daily challenge of achieving  rst-class results whilst adhering to our sense of
responsibility for the needs of our employees and customers. As a globally operating
company and corporate citizen, we bear great responsibility for the environment and
for living conditions in the regions in which we operate.  is is a responsibility that we
take seriously.
In  we carried out another employee opinion survey, in which   of our
employees took part. We are proud that, on the whole, our employees are satis ed with
their working conditions.  e results will be carefully analysed at all levels and inten-
sively discussed since they indicate where we can make improvements.
In addition, we regularly collect data on how satis ed customers are with our
services.  e Kundenmonitor independent market study in  indicated that   of
private customers surveyed in Germany were satis ed with the Deutsche Post mail and
retail outlet service.
Our corporate responsibility rests on the competencies of the company and the expe-
rience of our employees. We want to lead the way in innovative and sustainable logis-
tics solutions. Pursuant to our motto “living responsibility”, we focus on three areas:
GoGreen (environmental protection), GoHelp (disaster management) and GoTeach
(promoting education). We are the  rst global logistics provider to set itself a quantita-
tive carbon e ciency target. We had set ourselves the goal of improving carbon e -
dp-dhl.com/en/investors.html
Employees, page  f.
Corporate responsibility, page  ff.
Deutsche Post DHL Annual Report 
Corporate Governance
Corporate Governance Report
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