DHL 2011 Annual Report Download - page 87
Download and view the complete annual report
Please find page 87 of the 2011 DHL annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.-
1 -
2
-
3
-
4
-
5
-
6
-
7
-
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77 -
78 -
79 -
80 -
81 -
82 -
83 -
84 -
85 -
86 -
87 -
88 -
89 -
90 -
91 -
92 -
93 -
94 -
95 -
96 -
97 -
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
-
206
-
207
-
208
-
209
-
210
-
211
-
212
-
213
-
214
-
215
-
216
-
217
-
218
-
219
-
220
-
221
-
222
-
223
-
224
-
225
-
226
-
227
-
228
-
229
-
230
-
231
-
232
-
233
-
234
-
235
-
236
-
237
-
238
-
239
-
240
-
241
-
242
-
243
-
244
-
245
-
246
-
247
-
248
-
249
-
250
-
251
-
252
-
253
-
254
-
255
-
256
-
257
-
258
-
259
-
260
-
261
-
262
-
263
-
264
 |
 |
NON-FINANCIAL
PERFORMANCE INDICATORS
Employees
Slight increase in number of employees
As a global mail and logistics provider, our business is all about people. Our com-
pany rests on our employees, who possess a wide range of quali cations and perform a
great variety of functions. With their talents, skills and commitment, these individuals
make an important contribution every day to our becoming the provider of choice for
our customers and the investment of choice for our shareholders. is is how we realise
our Strategy and ensure our sustained economic success.
As at December , we employed , full-time equivalents in more than
countries and territories and therefore . more than in the previous year. Sta costs
rose slightly also as a result by . to , million (previous year: , million).
. Number of employees
2010 2011 + / – %
At year-end
Headcount 1 467,088 471,654 1.0
Full-time equivalents 2 418,946 423,502 1.1
of which 3 146,005 147,487 1.0
87,536 84,440 –3.5
, 41,359 41,881 1.3
3 130,710 136,810 4.7
Corporate Center / Other 13,336 12,884 –3.4
of which Germany 165,781 168,108 1.4
Europe (excluding Germany) 3 108,241 108,208 0.0
Americas 68,268 70,291 3.0
Asia Pacifi c 61,239 61,112 – 0.2
Other regions 3 15,417 15,783 2.4
Average for the year
Headcount 464,471 467,188 0.6
of which hourly workers and salaried employees 413,830 418,375 1.1
Civil servants 46,866 44,421 –5.2
Trainees 3,775 4,392 16.3
Full-time equivalents 421,274 423,348 0.5
1 Including trainees.
2 Excluding trainees.
3 Adjusted.
In the division, the number of employees rose slightly by . to ,. New
personnel were hired particularly in the Parcel Germany business unit, which bene ted
from strong growth in e-commerce. e e ect of the new hires was partially o set by
the discontinuation of our bulk mail business in the Netherlands.
Deutsche Post DHL Annual Report
Group Management Report
Non-Financial Performance Indicators
Employees
81