DHL 2011 Annual Report Download - page 36
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. Organisational structure of Deutsche Post DHL
Corporate Center (’s board department, Finance and Personnel)
,
• Mail Communication
• Dialogue Marketing
• Press Services
• Value-Added Services
• Parcel Germany
• Retail Outlets
• Global Mail
• Pension Service
• Europe
• Americas
• Asia Pacifi c
•
(Eastern Europe,
the Middle East
and Africa)
• Global Forwarding
• Freight
• Supply Chain
• Williams Lea
Global Business Services
A presence that spans the globe
Deutsche Post DHL operates around the world. e map shows our most important
locations.
Change in Board of Management
In March , Roger Crook was appointed to the Board of Management as head
of the , division. He succeeded Hermann Ude, who le
the company on March .
New position created as cross-divisional function
As at October , we created the position of Chief Commercial O cer
within the ’s board department. is position combines the cross-divisional
manage ment of key customers with our innovation activities. e goal is to further
strengthen ’s customer focus in all its business units.
. Group structure from different perspectives
Corporate governance
structure
Management
responsibility Legal structure Brand names
Structure pursuant to
corporate governance
duties and responsibilities
(boards and committees)
• Corporate Center
• Corporate Divisions
• Global Business Services
Structure pursuant to
decision-making responsi-
bility and reporting lines
• Board departments
• Corporate departments
• Business departments
• Service departments
• Regions
• Departments
Structure based on the
Group’s legal entities
• Deutsche Post
Structure pursuant to
thebrand names used in
customer communication
• Deutsche Post
•
Further information, page f.
Deutsche Post DHL Annual Report
30