DHL 2011 Annual Report Download - page 23
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One of 33 parcel centres in Germany. 19
Online shopping is a growth driver
E-commerce, an economic sector that has seen
impressive growth for years, offers an enormous op-
por tunity for growth in the logistics sector. According
to Bundesverband des Deutschen Versand handels
(the German e-commerce and distance selling trade
association), the Christmas season generated
. billion in revenue for businesses involved in
e-commerce, more than in . transported
up to six million parcels a day during this time. That
fi gure is normally around three million. According to
the Deutsche Post DHL study Shopping ., published
in February , one in three Germans shopped on-
line at least three times in the past six months. The
e-commerce sector is likely to be boosted further by
the rising number of smart devices and online net-
working through social media.
Guaranteed quality, even for sensitive items
Books, s, clothing and consumer electronics
are currently the main items being purchased online.
The future is likely to see even more areas open up
to retailers and logistics providers, not least as a re-
sult of changing demographics. For instance, a
growing number of retail customers will purchase
medicine and groceries online one day. By expand-
ing the parcel network, adding new vehicles and
permanently optimising delivery rounds, is well
prepared to offer the right solutions for these re-
quirements as well, and one of these solutions is
faster parcel transit times, something that is very
important for sensitive parcels in particular. In future
of all parcels in Germany should arrive at their
destinations on the next day, just as fast as a letter.
Improved e ciency will make this possible. Parcel
centres will one day be able to handle , to
-commerce is booming and offers
a good opportunity for growth in the
logistics industry.
In future, of all parcels should
reach their destinations the next day.
Since , we have also provided
“postboxes” for parcels.
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