DHL 2011 Annual Report Download - page 178

External revenue is the revenue generated by the divisions
from non-Group third parties. Internal revenue is revenue gen-
erated with other divisions. If comparable external market prices
exist for services or products o ered internally within the Group,
these market prices or market-oriented prices are used as transfer
prices (arm’s length principle).  e transfer prices for services for
which no external market exists are generally based on incremen-
tal costs.
SEGMENT REPORTING
 Segment reporting
Segments by division
 m
 
 ,
  
Corporate Center /
Other Consolidation Group
1 Jan. to 31 Dec. 2010
1, 2 2011 2010 2011 2010 2011 2010 1 2011 2010 1 2011 2010 1 2011 2010 2 2011
External revenue 13,822 13,877 10,788 11,383 13,738 14,385 12,969 13,119 71 65 0 0 51,388 52,829
Internal revenue 91 96 323 383 603 659 92 104 1,231 1,195 –2,340 –2,437 0 0
Total revenue 13,913 13,973 11,111 11,766 14,341 15,044 13,061 13,223 1,302 1,260 –2,340 –2,437 51,388 52,829
Profi t / loss from
operating activities
 1,120 1,107 497 927 383 429 231 362 –395 –389 –1 0 1,835 2,436
Net income
from associates 0 1 0 0 4 1 0 0 52 58 0 0 56 60
Segment assets 4,100 4,325 8,323 8,663 7,727 7,931 5,959 6,314 1,167 3,167 –246 –254 27,030 30,146
Investments
in associates 8 0 28 28 15 16 0 0 1,796 0 0 0 1,847 44
Segment liabilities 3 2,875 2,919 2,525 2,699 2,777 2,944 2,863 2,924 818 820 –188 –186 11,670 12,120
Capex 446 433 286 602 102 135 214 252 214 294 0 0 1,262 1,716
Depreciation
and amortisation 315 323 349 331 98 101 285 274 191 195 0 0 1,238 1,224
Impairment losses 17 31 24 6 0 0 4 13 13 0 0 0 58 50
Total depreciation,
amortisation and
impairment losses 332 354 373 337 98 101 289 287 204 195 0 0 1,296 1,274
Other non-cash
expenses 373 321 792 189 73 108 144 115 58 40 0 0 1,440 773
Employees 4 148,066 147,434 88,384 86,100 41,729 42,847 129,331 133,615 13,764 13,352 0 0 421,274 423,348
Information about geographical areas
 m
Germany
Europe
(excluding Germany) Americas Asia Pacifi c Other regions Group
1 Jan. to 31 Dec. 2010 2 2011 2010 2011 2010 2011 2010 2011 2010 2011 2010 2 2011
External revenue 16,434 16,743 16,951 17,475 8,888 8,808 7,147 7,611 1,968 2,192 51,388 52,829
Non-current assets 4,085 4,465 7,198 7,313 3,261 3,376 3,231 3,361 329 329 18,104 18,844
Capex 733 1,057 174 248 210 203 94 152 51 56 1,262 1,716
1 Adjusted prior-period amounts, see segment reporting disclosures.
2 Adjustment of prior-period amounts, see Note .
3 Including non-interest-bearing provisions.
4 Average  s.
. Segment reporting disclosures
Deutsche Post DHL reports four operating segments; these
are managed independently by the responsible segment manage-
ment bodies in line with the products and services o ered and
the brands, distribution channels and customer pro les involved.
Components of the entity are de ned as a segment on the basis of
the existence of segment managers with bottom-line responsibility
who report directly to Deutsche Post DHL’s top management.
Deutsche Post DHL Annual Report 
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