Nordstrom 2003 Annual Report Download - page 11

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”
“
Bruce Bonnet, Alderwood Store Manager
recalling the grand opening of the new Nordstrom Alderwood
Right up to the point that we opened the doors I was nervous and I remember saying to
our Chairman, Bruce Nordstrom, that I was worried no one would come. He stopped, looked at
me kind of sideways, and said, ‘Young man, I always worry. And I’ve been doing this a long
time.’ It just speaks, I think, to the humbleness of our company. We work very hard
every day to earn the loyalty of the customer.