Holiday Inn 2011 Annual Report Download - page 40

38 IHG Annual Review and Summary Financial Statement 2011
REVPAR MOVES UP
RevPAR increased 0.9 per cent, including
rate growth of 1.3 per cent.
Exceptional gains came from Vietnam
(32.4 per cent), Thailand (19.4 per cent)
and New Zealand (18.6 per cent).
Our Holiday Inn relaunch helped to lift
the brand’s RevPAR by 8.4 per cent
year-on-year.
A combination of buoyant inter-regional
travel and the strength of the Australian
dollar contributed to the uplift.
NEW REGION, GREATER SCALE
Our operations in AMEA span close to 40
countries and form a like-minded hotel
business with scope to develop our scale.
Some 75 per cent of our hotels are
managed and owners tend to be
high-worth individuals rather than
institutional investors.
The region is also home to many resort
destinations. With our experience of
operating resorts in locations such as
French Polynesia, Fiji and Bali, we are well
placed for future growth in luxury resorts
beyond the 38 we currently operate.
INDIA RISES
In India alone we expect to open nearly
50 hotels in the next five years, more than
tripling in size as the domestic market
and India’s middle-class expands. We
signed nine hotels across India this year
and will launch Holiday Inn Express in
September 2012, following a strategic
partnership with Duet India Hotels Group
(see page 17).
Overall, we are on course to fly our flags
at 135 hotels in India by 2020.
MANAGING CRISES
The year was marred by tragic natural
disasters in Japan, New Zealand and
Thailand along with political unrest in the
Middle East. Our people worked tirelessly
to ensure guest safety, going beyond
the call of duty in assisting the relief
effort. Our hotels were supported with
donations from the IHG Shelter Fund
(see pages 32 and 33).
SIGNS OF EXPANSION
In all, we opened 10 properties, including
the Crowne Plaza Danang, Vietnam and
the Holiday Inn Resort Phuket Mao Khao,
Thailand.
Region-wide we signed 36 hotels to our
pipeline across six brands.
Of these, milestone signings included the
Middle East’s first Hotel Indigo in Riyadh,
Saudi Arabia, a first ever Hotel Indigo
resort for Phuket, Thailand and a record
number of Holiday Inn Express signings,
including our first in Perth, Australia.
BUILDING MANAGEMENT SKILLS
IHG was named best employer in
Singapore, Malaysia, Australia and New
Zealand by the Aon Hewitt study, which
surveys over two million employees and
900 businesses.
Our people are willing to work across the
region as they train. This year we started
a two-year fast-track mentoring scheme
to develop colleagues into supervisory
roles before redeploying them in their
local areas, initially focusing on skills
development for India and Saudi Arabia.
This new operating region brings together a portfolio of mainly managed hotels in some of the
world’s fastest growing markets. We are growing scale in emerging markets, launching our brands
into new ones, expanding our luxury resorts presence, and developing our people.
“We performed well and continued
to open and sign new properties.
Sadly, there were several natural
disasters in the year. I’m proud to
say that, together with our owners,
we rallied round our people, guests
and local communities.”
Jan Smits
Chief Executive,
Asia, Middle East
and Africa
ASIA, MIDDLE EAST AND AFRICA
PERFORMANCE HIGHLIGHTS
• Revenue per available room (RevPAR) up 0.9%
• Revenue up 1% to $216m
• Operating prot* up 2% to $84m
*Before exceptional items
TOTAL ROOMS OPEN 61,083
Rooms in pipeline 29,584
TOTAL HOTELS OPEN 228
Hotels in pipeline 122
NUMBER OF ROOMS BY BUSINESS MODEL
Franchised 12,617
Managed 47,890
Owned & Leased 576
Holiday Inn Resort Phuket Mao Khao, Thailand