Holiday Inn 2011 Annual Report Download - page 16

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HOLIDAY INN
We’ve always been known for
our friendly service, comfort and
value. Now that we have all but
completed our worldwide refit,
business and leisure travellers are
finding Holiday Inn offers even
better quality and service. Our new
identity, contemporary lobbies and
refreshed guest rooms are designed
to help guests relax and simply be
themselves.
HOLIDAY INN EXPRESS
One of the world’s fastest growing
hotel brands, Holiday Inn Express
offers convenience and comfort at
great value. Like Holiday Inn, we’ve
virtually completed our relaunch.
That means our guests can expect
the fresh, clean and comfortable
stay they are used to, with improved
service and a more contemporary feel.
HOLIDAY INN CLUB VACATIONS
Holiday Inn Club Vacations continues
to experience growing demand and
enthusiasm for vacation ownership.
Our great resorts remain focused
on delivering more space, more
amenities, more flexibility and more
fun – a perfect combination for our
guests who can enjoy a great vacation
experience whether it’s for a day,
a week or a lifetime.
14 IHG Annual Review and Summary Financial Statement 2011
Making our brands even more attractive to guests is what makes Great Hotels Guests Love.
We undertook the $1 billion worldwide Holiday Inn relaunch at a time of global downturn when,
along with our owners, we agreed to make our biggest brand fresh and relevant for the next
generation of guests. With more than 3,340 Holiday Inn and Holiday Inn Express hotels, the brand
family has all but completed its refresh. As the following pages demonstrate, we’re benefiting from
improved global RevPAR, greater guest satisfaction and increased owner interest. Nor have we
been standing still on the brand development front this year.
Hotels in
Region Hotels Rooms pipeline
Americas 809 142,893 157
Europe 290 46,465 25
AMEA 77 18,032 43
Greater China 57 17,938 41
Total 1,233 225,328 266
Hotels in
Region Hotels Rooms pipeline
Americas 1,874 162,935 372
Europe 198 23,181 43
AMEA 8 1,857 27
Greater China 34 8,693 28
Total 2,114 196,666 470
Resorts in
Region Resorts Villas pipeline
Americas 7 2,928 1
Total 7 2,928 1
www.holidayinn.com www.hiexpress.com www.hiclubvacations.com
Championing the Real You