Holiday Inn 2011 Annual Report Download - page 23

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more on the web: www.ihgplc.com Great brands 21
OVERVIEW GREAT BRANDS HOW WE OPERATE WHERE WE OPERATE FACTS AND FIGURES
TRUST MATTERS
This year we tested ‘Lending Locker’
which, like the Candlewood Cupboard,
operates on a system of trust. Guests
can borrow items such as coffee
grinders and rice cookers and return
them once finished. Being trusted
in this way is valued by guests as
unique to our brand. Hotels will be
able to introduce the concept from
early 2012.
Candlewood Suites San Antonio, US
Hotels in
Region Hotels Rooms pipeline
Americas 285 27,500 94
Total 285 27,500 94
www.candlewoodsuites.com