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records management software that we acquired through our acquisition of Tower Software in fiscal
2008.
OpenCall Solutions. OpenCall solutions is a suite of comprehensive, carrier-grade software
platforms for service providers that enable them to develop and deploy next-generation voice, data and
converged network services.
Personal Systems Group
PSG is the leading provider of personal computers (‘‘PCs’’) in the world based on unit volume
shipped and annual revenue. PSG provides commercial PCs, consumer PCs, workstations, handheld
computing devices, calculators and other related accessories, software and services for the commercial
and consumer markets. We group commercial desktops, commercial notebooks and workstations into
commercial clients and consumer desktop and consumer notebooks into consumer clients when
describing our performance in these markets. Like the broader PC market, PSG continues to
experience a shift toward mobile products such as notebooks. Both commercial and consumer PCs are
based predominately on the Windows↧ operating system and use Intel and AMD processors.
Commercial PCs. PSG offers a variety of personal computers optimized for commercial uses,
including enterprise and SMB customers, and for connectivity and manageability in networked
environments. These commercial PCs include primarily the HP Compaq business desktops, notebooks,
and Tablet PCs, the HP EliteBook line of Mobile Workstations and professional notebooks, as well as
the HP Mini-Note PC, HP Blade PCs, Retail POS systems, and the HP Compaq and Neoware Thin
Clients.
Consumer PCs. Consumer PCs include the HP Pavilion and Compaq Presario series of multi-
media consumer desktops and notebooks, as well as the HP Pavilion Elite desktops, HP HPDX
Premium notebooks and Touchsmart PCs, as well as Voodoo Gaming PCs, which are targeted at the
home user.
Workstations. Workstations are individual computing products designed for users demanding
enhanced performance, such as computer animation, engineering design and other programs requiring
high-resolution graphics. PSG provides workstations that run on both Windows↧ and Linux-based
operating systems.
Handheld Computing. PSG provides a series of HP iPAQ Pocket PC handheld computing devices
that run on Windows↧ Mobile software. These products range from basic PDAs to advanced devices
with voice and data capability.
Digital Entertainment. PSG’s digital entertainment products are targeted at the intersection of the
personal computing and consumer electronics markets and span a range of products and product
categories that allow customers to enjoy a broad range of digital entertainment experiences. PSG’s
digital entertainment products include the Media Smart home servers, HD DVD and RW drives and
DVD writers.
Imaging and Printing Group
IPG is the leading imaging and printing systems provider in the world for consumer and
commercial printer hardware, printing supplies, printing media and scanning devices. IPG is also
focused on imaging solutions in the commercial markets, from managed print services solutions to
addressing new growth opportunities in commercial printing and capturing high-value pages in areas
such as industrial applications, outdoor signage, and the graphic arts business. When describing our
performance in this segment, we group inkjet printer units and retail products and services into
6