Dell 2011 Annual Report Download - page 12

Table of Contents
Product Backlog
We believe that product backlog is not a meaningful indicator of net revenue that can be expected for any period. Our business model generally gives us
flexibility to manage product backlog at any point in time by expediting shipping or prioritizing customer orders toward products that have shorter lead times,
thereby reducing product backlog and increasing current period revenue. Moreover, product backlog at any point in time may not translate into net revenue in
any subsequent period, as unfilled orders can generally be canceled at any time by the customer.
Trademarks and Service Marks
Unless otherwise noted, trademarks appearing in this report are trademarks owned by us. We disclaim proprietary interest in the marks and names of others.
FICO is a registered trademark of Fair Isaac and Company. Net Promoter Score is a trademark of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred
Reichheld.
Available Information
The mailing address of our principal executive offices is One Dell Way, Round Rock, Texas 78682. Our telephone number is 1-800-BUY-DELL.
We maintain an Internet website at www.dell.com. All of our reports filed with the SEC (including annual reports on Form 10-K, quarterly reports on
Form 10-Q, current reports on Form 8-K, and all amendments to those reports) are accessible through the Investor Relations section of our website at
www.dell.com/investor, free of charge, as soon as reasonably practicable after we electronically file the reports with the SEC. You may read and copy any
materials that we file with the SEC at the SEC's Public Reference Room at 100 F Street, N.E., Washington, D.C. 20549. You may obtain information on the
operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330. The SEC maintains an Internet site that contains reports, proxy and
information statements, and other information regarding issuers that file electronically with the SEC at www.sec.gov. Information on our website is not
incorporated by reference into this report and does not otherwise form a part of this report.
Employees
At the end of Fiscal 2012, we had approximately 109,400 total employees (consisting of 106,700 regular employees and 2,700 temporary employees),
compared to approximately 103,300 total employees (consisting of 100,300 regular employees and 3,000 temporary employees) at the end of Fiscal 2011.
Approximately 39,900 of our regular employees at the end of Fiscal 2012 were located in the U.S., and approximately 66,800 regular employees were located
in other countries.
Executive Officers of Dell
The following table sets forth the name, age, and position of each of the persons who were serving as our executive officers as of March 9, 2012:
Name Age Title
Michael S. Dell 47 Chairman and Chief Executive Officer
Bradley R. Anderson 52 President, Enterprise Solutions
Jeffrey W. Clarke 49 Vice Chairman and President, End-User Computing Solutions & Operations
Stephen J. Felice 54 President, Chief Commercial Officer
Brian T. Gladden 47 Senior Vice President and Chief Financial Officer
David L. Johnson 58 Senior Vice President, Strategy and Business Development
Steven H. Price 50 Senior Vice President, Human Resources
Karen H. Quintos 48 Senior Vice President, Chief Marketing Officer
Stephen F. Schuckenbrock 51 President, Services
John A. Swainson 57 President, Software
Lawrence P. Tu 57 Senior Vice President, General Counsel and Secretary
Our executive officers are elected annually by, and serve at the pleasure of, our Board of Directors.
Set forth below is biographical information about each of our executive officers.
•Michael S. Dell — Mr. Dell currently serves as Chairman of the Board of Directors and Chief Executive Officer.
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