CVS 2014 Annual Report Download - page 15
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13
2014 Annual Report
Goal:
By 2017, increase adherence by 5% to15%
through new interventions
1st Once you quit
smoking, it only takes
20 minutes
for the body to begin
healing
Outreach is the solution
The results are clear
89%
of pharmacists
believe counseling
their customers is as
important as filling
their prescriptions
88%
of pharmacists said
customers who receive
first-hand counseling from
their pharmacist were
more likely to be adherent
91%
of patients said having
cost-effective alternatives
to more expensive
therapies improves
medication adherence
Face-to-face counseling
by a pharmacist is
2x to
3x
more effective at
increasing patient
adherence than other
interventions
Embedded Accordant
nurse care for specialty
pharmacy can increase
patient engagement by
13x
That can translate to an 11%
reduction in total health care
costs for managed conditions.
Medication
reconciliation at
home can cut hospital
readmissions by
50%
for at-risk patients
Pharmacy Advisor programs
achieve industry-leading
adherence at CVS/pharmacy
CVS/pharmacy
Top 3 retail pharmacies
Hypertension
Therapy
75%
83%
Diabetes
Therapy
71%
79%
Cholesterol
Therapy
73%
81%
national pharmacy
chain to remove
tobacco products
from shelves