American Airlines 1998 Annual Report Download - page 21

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Please find page 21 of the 1998 American Airlines annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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demands of work and the stresses of their personal lives. AMR employees can use the program for all kinds
of help, from locating quality child care to learning how to manage their finances to dealing with a landlord.
LifeBalance complements the comprehensive medical benefits and numerous employee wellness initiatives
launched in recent years. In September, a new Employee Health Clinic was opened at Dallas/Fort Worth
International Airport, site of American’s biggest hub. At the clinic, American employees can receive on-the-
spot treatment for injuries and illnesses, free of charge and on a completely confidential basis.
American Airlines, American Eagle and the other businesses within AMR all strive to be industry
leaders in every aspect of their business, including employee relations. And while formal programs like those
mentioned above are important, creating a winning culture that excites and involves every member of the
team depends even more on the day-to-day interaction employees have with their co-workers and managers.
To meet our goals, we believe that fostering positive employee relations and creating the industry’s best
corporate culture – a culture based on a commitment to customer service, mutual respect and appreciation,
productivity, personal and professional growth, two-way communication and fun – must be among our top
strategic priorities. Being a preferred employer goes hand in hand with being a preferred airline for our
customers, as well as a preferred and rewarding investment for our shareholders.
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