American Airlines 1998 Annual Report Download - page 19

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produce greater customer loyalty and improved profitability.
Obviously, compensation is an important element of employee satisfaction for any company. In 1998,
American distributed more than $250 million in profit-sharing and incentive awards to its employees, an
industry record. Those awards were based on the airline’s 1997 perfor-
mance. In 1999, profit-sharing and incentive awards, based on 1998
earnings, topped $300 million.
We realize it takes more than money to create a motivated and
enthusiastic workforce, determined to do its very best for the company’s
customers and shareholders. Recognition for a job well done is also
important, and American has a myriad of award programs designed to
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