BT 2015 Annual Report Download - page 79
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77
Overview
The Strategic Report
Purpose and strategy
Delivering our strategy
0ur lines of business
Group performance
Governance
Financial statements
Additional information
Group performance
n this section we eplain how we have
done this ear aainst our e perforance
indicators. e set out the financial results
of the whole roup and we loo at our
perforance as a sustainableand responsible
business.
Our progress against our KPls
e have aain delivered stron financial results
this ear and iproved aspects of custoer service.
2XUƬQDQFLDOSHUIRUPDQFH
ur financial strenth ives us the abilit to invest
inthe thins that set us apart.
Delivering societal and environmental
EHQHƬWV
ur oal is to benefit societ our custoers and our
own business throuh what we do and how we do it.
90 91
78 Group Finance Director’s introduction
9 roup financial results
80 Group performance
0 ur proress aainst our Ks
0 utloo
ncoe stateent
ividends
ash ow
et debt
aation
apital ependiture
alance sheet
9 ensions
90 ontractual obliations
andcoitents
90 Delivering societal and environmental
EHQHƬWV
Alternative performance measures
e ude and eplain our perforance usin
certain alternative perforance easures.
hese include trends in underlin revenue
and operatin costs ecludin transit adusted
and reported adusted earnins per
share noralised and reported free cash ow
and net debt. dusted eans that a easure
is before specific ites. e describe on pae
0 what we ean b specific ites and we
have disclosed specific ites for this ear and
the last two ears in note to the consolidated
financial stateents.
hese alternative perforance easures
are not defined under so the are
tered non- easures. ut the are
consistent with how anaeent easures
the roups financial perforance. e have
defined each of these easures on paes
0 to 0 where we have provided ore
detail includinreconciliations to the nearest
easure under.
<RXFDQƬQGDUHYLHZRIWKHSHUIRUPDQFHRIRXUOLQHV
of business this year, from page
53
77
Overview
The Strategic Report
Purpose and strategy
Delivering our strategy
0ur lines of business
Group performance
Governance
Financial statements
Additional information