BT 2015 Annual Report Download - page 56

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54 BT Group plc
Annual Report 2015
Our lines of business
ur business is structured to best serve our
custoers  respondin to their needs and
deliverin value to the.
How we are organised
e have five custoer-facin lines of business  lobal
ervices  usiness  onsuer  holesale and
penreach. he are supported b our internal service
unit  echnolo ervice  perations.
BT
Business
BT Technology, Service & Operations
Customers
BT
Wholesale
OpenreachBT Global
Services
BT
Consumer
 lobal ervices is our larest line of business b revenue eneratin
 of the roups eternal revenue.  onsuer is the net larest
contributin .
round 0 of penreachs revenue is enerated fro other  lines of
business so its contribution to eternal roup revenue is the sallest at
11. otal penreach revenue is euivalent to  of roup revenue.
t is the roups larest  contributor eneratin 1 of the
total reectin the return it earns on its etensive networ assets.
ut as a capital-intensive business penreach incurs costs relatin to
depreciation which are not reected in this  contribution.
 lobal ervices  arins are below those of the other lines of
business. t 1 its proportion of roup  is therefore below its
overall revenue contribution.
28%
Openreach
(including internal)
Adjusted revenuea by line of business
12%
BT Wholesale
24%
BT Consumer
15%
BT Business
38%
BT Global Services
Year ended 31 March 2015
Adjusted EBITDAa by line of business
17%
BT Global Services
17%
BT Business
16%
BT Consumer
41%
Openreach
9%
BT Wholesale
Year ended 31 March 2015
ª
%HIRUHVSHFLƬFLWHPV
11%
Openreach
lost 0 of our people wor in penreach. an of the are
enineers responsible for aintainin and upradin our networs.
 uarter of our people are in   and within roup functions
supportin all the custoer-facin lines of business. nd 0
wor in  lobal ervices with an supportin and servin our
custoersworldwide.
22,000 or 25%
BT TSO and Other
(group functions)
Employeesb by line of business
32,700 or 37%
Openreach
6,200 or 7%
BT Consumer
1,500 or 2%
BT Wholesale
8,000 or 9%
BT Business
18,100 or 20%
BT Global Services
As at 31 March 2015
b Full-time equivalent of full and part-time employees.
Internal reorganisation
ith eect fro 1 pril 01  onferencin and  ecurit were
oved into  lobal ervices fro  usiness and our central roup
functions respectivel. e did this to help us siplif the wa we provide
interated collaboration solutions to our lobal custoers better
copete in the aret and tae full advantae of lobal opportunities.
hese oranisational chanes did not ipact the results of  onsuer
 holesale or penreach and had no ipact on the total roup
results. e have restated the coparative results for  lobal ervices
 usiness and ther to present the on a consistent basis. e have
provided further inforation includin the aounts involved in note 
to the consolidated financial stateents on pae 1.