BT 2015 Annual Report Download - page 56
Download and view the complete annual report
Please find page 56 of the 2015 BT annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.![](/annual_reports_html/BT-2015-Annual-Report-b35c148/bg_56.png)
54 BT Group plc
Annual Report 2015
Our lines of business
ur business is structured to best serve our
custoers respondin to their needs and
deliverin value to the.
How we are organised
e have five custoer-facin lines of business lobal
ervices usiness onsuer holesale and
penreach. he are supported b our internal service
unit echnolo ervice perations.
BT
Business
BT Technology, Service & Operations
Customers
BT
Wholesale
OpenreachBT Global
Services
BT
Consumer
lobal ervices is our larest line of business b revenue eneratin
of the roups eternal revenue. onsuer is the net larest
contributin .
round 0 of penreachs revenue is enerated fro other lines of
business so its contribution to eternal roup revenue is the sallest at
11. otal penreach revenue is euivalent to of roup revenue.
t is the roups larest contributor eneratin 1 of the
total reectin the return it earns on its etensive networ assets.
ut as a capital-intensive business penreach incurs costs relatin to
depreciation which are not reected in this contribution.
lobal ervices arins are below those of the other lines of
business. t 1 its proportion of roup is therefore below its
overall revenue contribution.
28%
Openreach
(including internal)
Adjusted revenuea by line of business
12%
BT Wholesale
24%
BT Consumer
15%
BT Business
38%
BT Global Services
Year ended 31 March 2015
Adjusted EBITDAa by line of business
17%
BT Global Services
17%
BT Business
16%
BT Consumer
41%
Openreach
9%
BT Wholesale
Year ended 31 March 2015
ª
%HIRUHVSHFLƬFLWHPV
11%
Openreach
lost 0 of our people wor in penreach. an of the are
enineers responsible for aintainin and upradin our networs.
uarter of our people are in and within roup functions
supportin all the custoer-facin lines of business. nd 0
wor in lobal ervices with an supportin and servin our
custoersworldwide.
22,000 or 25%
BT TSO and Other
(group functions)
Employeesb by line of business
32,700 or 37%
Openreach
6,200 or 7%
BT Consumer
1,500 or 2%
BT Wholesale
8,000 or 9%
BT Business
18,100 or 20%
BT Global Services
As at 31 March 2015
b Full-time equivalent of full and part-time employees.
Internal reorganisation
ith eect fro 1 pril 01 onferencin and ecurit were
oved into lobal ervices fro usiness and our central roup
functions respectivel. e did this to help us siplif the wa we provide
interated collaboration solutions to our lobal custoers better
copete in the aret and tae full advantae of lobal opportunities.
hese oranisational chanes did not ipact the results of onsuer
holesale or penreach and had no ipact on the total roup
results. e have restated the coparative results for lobal ervices
usiness and ther to present the on a consistent basis. e have
provided further inforation includin the aounts involved in note
to the consolidated financial stateents on pae 1.