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32 BT Group plc
Annual Report 2015
icness absence rates have increased b to .. here are
dierences between the lines of business with a stead reduction in
ost of the but a sustained increase in penreach. ere ental ill
health and usculoseletal disorders in older worers are the ain
causes. he increase in sicness absence is ainl because people are
havin to tae ore tie o. tended absences over one onth now
ae up two-thirds of all lost tie.
ur focus is on earl intervention to iprove attendance. nd our support
services help around 9 of people return to their role on full duties.
Volunteering
t is a source of reat pride to and our people that so an colleaues
volunteer. his ear ore than 00 of our colleaues up
fro last ear spent 000 das supportin ore than 00
charities and counit roups around the world. ur people can use
up to three worin das a ear to support causes that atter to the.
his eans the can have a real ipact in the counities where the
live and wor. ur abition is that b 00 two-thirds of people
will be volunteerin tie to support ood causes.
ore than 00 011 00 people too part in volunteerin
specificall as part of a tea. pecialist teas helped charities
with particular issues which needed our epert input and nowlede.
ther teas used their ener and enthusias to ae a practical
dierence in local areas.
harities supported in this wa include lacebe a UK childrens ental
health charit which we helped with their counications strate
andeicester utdoor ursuits entre where we helped build euipent
to enable wheelchair users to access an abseil tower. n pain s
huan resources tea helped oun people facin severe financial
issues prepare for wor. nd in unar 0 volunteers iproved
thelivin conditions in a oun peoples refue in udapest.
n ndia ore than 0 volunteers worin with our local
partner Katha continued to support the Katha nforation
echnolo and -coerce chool K a charit which provides
trainin for children in one of elhis larest slus. ver 19000
children have alread copleted courses. K also supplies ore
eneral schoolin for children and teaches business sills to woen.
ridul rivastava fro lobal ervices won this ears hairans
ward for his contribution to societ and the lead he has taen in
encourain volunteerin at K.
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e copare salaries with other copanies in our arets to ae sure
our pacaes are copetitive. n the UK pa for the vast aorit of our
enineerin and support people is deterined b collective barainin
with fair ters and conditions for all. anaers pa and bonuses are
lined to business perforance and their personal contribution.
ur eecutives are oered lon-ter incentives to alin their reward
with the creation of shareholder value. he aount ultiatel received
depends on s perforance over a three-ear period. n accordance
with our reulator obliations incentives for senior leaders in
penreach are tied to its business perforance rather than that of
thewider roup.
e also provide a rane of pension and retireent plans for eploees
loball either throuh dedicated copan plans or b contributin to
state retireent arraneents where applicable. ou can find details of
the ension chee and other retireent plans on pae 9.
Sharing in success
round 0 of our people tae part in one or ore of s savins-
related share option plans saveshare which operate in over
countries. n uust 01 over 000 people in our 009
saveshare plan were able to bu shares at 1p representin an
averae ain of around 1000 each. round 000 of these people
whoparticipated at the aiu allowed were able to bu shares
worth ust under 90000 based on the share price on 1 ul 01.
ebelieve this was one of the larest ever paouts b a UK plc for
anall-eploee saveshare plan.
ach uarter about 000 people provide feedbac on worin for
throuh our eploee enaeent surve. ur surves help us develop
a focused people strate and support action plannin at a local level.
e have aintained enaeent levels at . out of a aiu of
with a telecos benchar of .90 the hihest level since we started
the surve in 00.
Employee engagement index
As at 31 March
2011 20132012 2014 2015
3.5
3.6
3.7
3.8
3.9
e eep our people infored about copan results aor business
decisions and other thins that aect the usin a variet of diital
channels. eaders reularl connect with their teas throuh roundtable
eetins town hall debates site visits webcasts and blos.
e consult with our people or their representatives on a reular basis
tain their views into account on decisions that aect the. n the UK
we reconise two ain trade unions. he ounication orers Union
represents people in enineerin adinistration and clerical positions.
rospect represents anaerial and professional people.
Diversity at work
t we believe that we unloc the power of our people when we value
their diversit. his is a priorit for us because a diverse worforce fosters
reater innovation helps us better understand and serve our custoers
and epowers our people to deliver their best.
usiness in the ounit benchars consistentl ran us in the top
ten private-sector oranisations for woen and people fro lac and
inorit thnic bacrounds. nd as a wo icsa eploer
we are coitted to attractin developin and retainin people with
disabilities. pplicants with disabilities or lon-ter health conditions
and who eet the iniu criteria for a vacanc are autoaticall
put throuh to the first stae of the recruitent process.
e were aain naed this ear as one of he ies op 0 ploers
for oen. ut we have the abition to ove further and faster.
eare deterined to drive up the nuber of woen in our worforce.
19 woen currentl wor for us an on eible contracts
ivin us a full-tie euivalent of 1 feale eploees.
his corresponds to 10 of our anaeent
population and 099 1 of our tea ebers.
t oard level our polic is to ai to have at least feale
representation. e were below this for part of the ear but with three
out of 11 oard ebers we now have feale representation.
e are worin to attract ore woen into and our sector. nd we
are reviewin our worin practices and developent opportunities to
ae sure that an increasin nuber of woen can eno successful
careers with us.
Staying safe and well
ur people tell us wellbein has iproved b across the copan.
e have ade ood proress on reducin accidents while worin.
heost ie nur rate cae down b to 1. incidents per
illion worin hours. owever the chanin ae profile of the business
presents soe challenes for us as ature and eperienced worers are
replaced b ouner people who soeties have a dierent attitude
to ris. e have tareted our trainin to address this.
a The Two Ticks is an accreditation that is given to organisations that are committed to employing
disabled people.