BT 2015 Annual Report Download - page 38

Download and view the complete annual report

Please find page 38 of the 2015 BT annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 236

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236

36 BT Group plc
Annual Report 2015
upportin charities and counities
ur charit partners help illions of people in the UK and worldwide.
ur counications technolo can help the raise one uicl and
function ore ecientl so the can focus on what the do best.
onate is our coission-free online ivin platfor which
underpins our fundraisin and counit support. e have supported
various fundraisin activities this ear includin ancer UKs tand
Up  ancer telethon hildren in eed and ed ose a. e have
also supported isasters erenc oittee appeals for ria
the hilippines aa and the bola risis  all usin our onate
fundraisin platfor. n total all these activities raised 0 this ear.
e do not ust support lare scale telethons but also saller charities
and individual fundraisers too  with over 1 bein raised usin
onate. e are investin in new technoloies and etendin the
reach of onate as it is e to helpin us deliver our 1bn 00 oal.
he upporters lub is our collaboration with our lon-standin charit
partner oic elief. t ais to build a better world b brinin people
toether throuh sport. e provide rants to support charities and
counit sport foundations to use sport as a vehicle for chane in
oun peoples lives.  port custoers can ae onthl donations
of1  or  throuh their bill.
ncreasin our custoers sense of connection with he upporters lub
and increasin donations was a e priorit in the ear. o encourae
ore people to et involved we included short fils as part of our
coverae of live sportin events which showed he upporters lub is
ain a dierence. ustoer donations have raised 1. this ear
with over  proects currentl bein funded both in the UK and around
the world.
eliverin environental benefits
e serve soe of the biest copanies in the world so helpin
the reduce carbon eissions can have a lobal ipact. an of
the are sustainabilit leaders theselves. nd ore and ore of our
custoers want to now how our products can contribute to their own
sustainabilit coitents.
e lead b eaple as we are reducin our own environental ipact
and iniisin waste and are worin with our suppliers to help
the do the sae. e have an interated approach to cost reduction
and carbon abateent  an of our solutions directl reduce our
custoers carbon eissions save one and use fewer resources.
oreaple our conferencin facilities reduce the need for travel.
Our shareholders
e have around 900000 separate shareholders. ver 0 of the
have held shares since  was privatised 0 ears ao. swellas the
nnual eport and nnual eneral eetin we eep our shareholders
up to date with how we are doin throuh reular ailins. hese
often include oers on our products and services that are onl
available to shareholders. ur website includes press releases
newsletters presentations and webcasts that can also eep our
shareholdersinfored.
he aorit of our shares are held b institutional investors.e have
an etensive investor relations prorae aied at eepin eistin
shareholders infored and attractin new ones. his prorae
includes
reportin uarterl results accopanied b a conference call or
presentation fro senior anaeent
reular teach-ins on e topics for eaple this ear we covered
reulation and cost transforation and
eetins and conference calls with investors both in the UK and
around the world.
n 011 we held 9 eetins or events with institutional
investors. his copares with 1 in 011 and 9 in 011.
Number of investor meetings and events
Year ended 31 March
0
100
200
300
400
500
20142013 2015
259
421
369
e were voted the best copan for investor relations in nland in the
tel urve 01. cross urope we were voted the second best in the
telecounications sector.
Our lenders
ur relationships with our lenders ainl banin institutions and bond
holders pla an iportant role in our treasur and fundin strate.
hese relationships are vital for fundin the business and eetin our
liuidit reuireents see pae .
Our pension schemes
e operate defined benefit and defined contribution pension schees.
he larest is the  ension chee  which has 000
ebers. ou can read ore about it on pae 9.
Our suppliers
ur suppliers fro across the world pla a vital role in helpin us to
provide our products and services and deliver our strate. e spent
9.bn with our suppliers this ear 011 9.bn. he top 100
represent around 1 of our annual spend.
he i of our suppliers continues to evolve as we ove into new
arets such as televised sport and obilit.
ur approach to procureent
e have around 0 people in  countries worin with suppliers to
deliver our procureent strate.
e want to et the ost fro our suppliers  especiall fro their
diversit sills and innovation.
s part of our cost transforation proraes we have concentrated
on ain the ost of our relationships with our larest suppliers to et
even better value.