BT 2015 Annual Report Download - page 210

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208 BT Group plc
Annual Report 2015
Financial ratios
Year ended 31 March 2015 2014 2013 2012 2011
5HWXUQRQFDSLWDOHPSOR\HGa
Adjustedb – % 25.2 22.9 22.1 20.4 18.5
Reported – % 23.6 21.1 20.6 19.3 16.7
,QWHUHVWFRYHUc
Adjustedb – times 6.7 5.8 5.1 4.5 3.4
Reported – times 4.1 3.8 3.8 3.7 2.0
1HWGHEWWRDGMXVWHG(%,7'$bsWLPHV 0.8 1.1 1.3 1.5 1.5
&DSLWDOH[SHQGLWXUHcDVDSHUFHQWDJHRIUHYHQXHb – % 13.0 12.8 13.3 13.4 12.8
a7KHUDWLRLVEDVHGRQSURƬWEHIRUHWD[DWLRQDQGQHWƬQDQFHH[SHQVHWRFDSLWDOHPSOR\HG&DSLWDOHPSOR\HGLVUHSUHVHQWHGE\WRWDODVVHWVOHVVFXUUHQWOLDELOLWLHVH[FOXGLQJFRUSRUDWLRQWD[FXUUHQWERUURZLQJV
GHULYDWLYHƬQDQFLDOOLDELOLWLHVDQGƬQDQFHOHDVHFUHGLWRUVOHVVGHIHUUHGDQGFXUUHQWWD[DVVHWVUHWLUHPHQWEHQHƬWDVVHWFDVKDQGFDVKHTXLYDOHQWVGHULYDWLYHƬQDQFLDODVVHWVDQGLQYHVWPHQWV
b%HIRUHVSHFLƬFLWHPV
c7KHQXPEHURIWLPHVQHWƬQDQFHH[SHQVHLVFRYHUHGE\RSHUDWLQJSURƬW
Operational statisticsa
All values in thousands unless otherwise stated.
Year ended 31 March 2015 2014 2013 2012 2011
%7*OREDO6HUYLFHV
rder intae  6,458 6,963 6,348 6,683 7,270
%7%XVLQHVV
rder intae  2,073 2,098 2,002 1,916 –
%7&RQVXPHU
verae revenue per user Ub  415 391 365 343 326
Active lines 9,447 9,650 9,824 10,321 10,799
BT TV customers 1,142 1,002 810 707 575
%7:KROHVDOH
rder intae  1,908 1,910 2,031 748 –
2SHQUHDFK
Physical lines
Internal 12,243 12,697 13,214 14,128 15,356
External 4,472 4,544 5,088 5,192 5,191
Fully unbundled 8,587 7,846 6,702 5,631 4,266
7RWDOSK\VLFDOOLQHV     
%7*URXS
Broadband lines
Total retail 7,713 7,281 6,704 6,280 5,691
 holesale eternal 1,831 1,872 2,066 2,262 2,421
Openreach 9,761 9,302 8,859 8,253 7,608
7RWDOEURDGEDQGOLQHV 5   
Broadband market share
Total retail share of net asset additionsc51% 69% 51% 55% 51%
Total retail share of installed base 40% 39% 38% 37% 36%
Lines sold through BT lines of businessd
Consumer 9,633 9,908 10,207 10,919 11,802
usinesscorporate 3,503 3,784 4,165 4,551 4,917
7RWDOH[FKDQJHOLQHV     
a&HUWDLQFRPSDUDWLYHVKDYHEHHQUHVWDWHGWRSUHVHQWWKHPRQDFRQVLVWHQWEDVLV7KHVHDUHDOLJQHGZLWKRXURSHUDWLRQDOSHUIRUPDQFHPHDVXUHVWKDWZHSXEOLVKRQDTXDUWHUO\EDVLV
b5ROOLQJPRQWKFRQVXPHUUHYHQXHOHVVPRELOH32/2VOHVV%76SRUWUHYHQXHIURPVDWHOOLWHFXVWRPHUVSD\LQJIRUWKHFKDQQHOVRXUZKROHVDOHGHDOVDQGIURPFRPPHUFLDOSUHPLVHV
7KLVLVGLYLGHGE\DYHUDJHQXPEHURISULPDU\OLQHV
c'6/DQGƬEUHH[FOXGLQJFDEOH
d/LQHVVROGWKURXJK%7OLQHVRIEXVLQHVVLQFOXGHDQDORJXHOLQHVDQGGLJLWDOFKDQQHOVVROGWKURXJK%7*OREDO6HUYLFHV%7%XVLQHVV%7&RQVXPHUDQG%7:KROHVDOH