BT 2015 Annual Report Download - page 55
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53
Overview
The Strategic Report
Purpose and strategy
Delivering our strategy
0ur lines of business
Group performance
Governance
Financial statements
Additional information
Our lines of business
his section eplains ore about our lines
of business. e provide inforation on the
products and services we sell. e eplain the
dierent custoers and arets we serve
thetrends we are seein in our arets and
how each of our lines of business perfored
this ear.
e also describe the role and responsibilities
of our internal service unit.
54 How we are organised
55 BT Global Services
59 BT Business
64 BT Consumer
68 BT Wholesale
71 Openreach
76 BT Technology, Service & Operations
Our customers
ur custoers rane fro UK consuers to lobal
corporations.
Our products and services
ur lines of business oer products and services
tailored to the tpes of custoers the are taretin.
e have launched a nuber of innovative products
this ear. nd an of our products allow our
custoers to reduce their carbon footprint.
Line of business performance
e eplain how each of our lines of business did this
ear. e describe their operational and financial
perforance and how the delivered aainst the
three pillars of our strate.
53
Overview
The Strategic Report
Purpose and strategy
Delivering our strategy
0ur lines of business
Group performance
Governance
Financial statements
Additional information