Oracle 2011 Annual Report Download - page 5

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PART I
Item 1. Business
General
We are the world’s largest enterprise software company and a leading provider of computer hardware products
and services. We develop, manufacture, market, distribute and service database and middleware software;
applications software; and hardware systems, consisting primarily of computer server and storage products. Our
products are built on industry standards and are engineered to work together or independently within existing
customer information technology (IT), including private and public cloud computing, environments. We offer
customers secure, reliable, and scalable integrated software and hardware solutions that are designed to improve
business efficiencies and more easily adapt to an organization’s unique needs, at a lower total cost of ownership.
We seek to be an industry leader in each of the specific product categories in which we compete and to expand
into new and emerging markets.
We believe our internal growth and continued innovation with respect to our software, hardware and services
businesses are the foundation of our long-term strategic plans. An important element of our continued innovation
and product strategy is to focus the engineering of our hardware and software products to make them work
together more effectively and deliver improved computing performance, reliability and security to our customers.
Our Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud products exemplify this strategy and
are currently two of our most important products. Both products combine certain of our hardware and software
offerings to provide an engineered system that increases computing performance relative to our competitors’
products, creating time savings and operational cost advantages for our customers. In fiscal 2011, 2010 and 2009
we invested $4.5 billion, $3.3 billion and $2.8 billion, respectively, in research and development to enhance our
existing portfolio of products and services and to develop new products and services.
We also believe that an active acquisition program is an important element of our corporate strategy as it
strengthens our competitive position, enhances the products and services that we can offer to customers, expands
our customer base, provides greater scale to accelerate innovation, grows our revenues and earnings, and
increases stockholder value. In recent years, we have invested billions of dollars to acquire a number of
companies, products, services and technologies that add to, are complementary to, or have otherwise enhanced
our existing offerings. We expect to continue to acquire companies, products, services and technologies in
furtherance of our corporate strategy.
Oracle Corporation was incorporated in 2005 as a Delaware corporation and is the successor to operations
originally begun in June 1977.
Software, Hardware Systems and Services
We are organized into three businesses—software, hardware systems, and services—which are further divided
into seven operating segments. Our software business is comprised of two operating segments: (1) new software
licenses and (2) software license updates and product support. Our hardware systems business consists of two
operating segments: (1) hardware systems products and (2) hardware systems support. Our services business is
comprised of three operating segments: (1) consulting, (2) Cloud Services and (3) education. Our software,
hardware systems, and services businesses represented 68%, 19%, and 13% of our total revenues, respectively, in
fiscal 2011 and 77%, 9% and 14%, respectively, in fiscal 2010. Prior to our acquisition of Sun Microsystems,
Inc. (Sun) in January 2010, we did not have a hardware systems business. Our software and services businesses
represented 81% and 19% of our total revenues, respectively, in fiscal 2009. See Note 16 of Notes to
Consolidated Financial Statements for additional information related to our operating segments.
Our software, hardware systems, and services businesses provide the products and services necessary to run
various IT environments, including cloud computing environments. Cloud computing environments provide on
demand access to a shared pool of computing resources in a self-service, dynamically scalable manner,
delivering advantages in speed and efficiency. Cloud computing has evolved from technologies and services that
Oracle has provided for many years, including clustering, server virtualization, Service-Oriented Architecture
(SOA) shared services and large-scale management automation. Cloud computing environments may be
3