Dell 2006 Annual Report Download - page 7

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Table of Contents
consumers desiring the latest technology in a range of form factors to meet different usage needs. The new VostroTM line,
introduced in July 2007, is designed to customize technology, services, and expertise to suit the specific needs of small
businesses.
Software and Peripherals — We offer Dell-branded printers and displays and a multitude of competitively priced third-party
peripheral products, including software titles, printers, televisions, notebook accessories, networking and wireless products,
digital cameras, power adapters, scanners, and other products.
-
Software. We sell a wide range of third-party software products, including operating systems, business and office
applications, anti-virus and related security software, entertainment software, and products in various other categories.
-
Printers. We offer a wide array of Dell-branded printers, ranging from ink-jet all-in-one printers for consumers to large
multifunction devices for corporate workgroups. Our printer product line is focused on making printing easier to buy, own,
and use. All of our printers feature the Dell Ink and Toner Management SystemTM, which simplifies the purchasing
process for supplies by displaying ink or toner levels on the status window during every print job and proactively
prompting users to order replacement cartridges directly from Dell.
-
Displays. We offer a broad line of branded and non-branded display products, including flat panel monitors and
projectors. In Fiscal 2007, we continued our leadership position in the flat panel monitor category with the introductions of
new Dell 22-, 24-, 27-, and 30-inch wide screens. The Dell projector line was expanded with the introductions of the
1200MP, 1800MP, and 2400MP projectors. We are no longer developing Dell-branded TV's and will continue to sell our
current models through the end of Fiscal 2008. We have, however, introduced several third-party LCD TV offerings this
year.
Enhanced Services — Leveraging our experience and expertise in lowering the cost of hardware, providing industry
leading value, and simplifying the ability of customers to acquire and maintain systems, our global services business offers
a full range of flexible, tailored solutions that help customers lower the cost of their services environment and maximize
system performance, efficiency, and return on investment.
-
Infrastructure Consulting Services. We provide a customer-focused approach to designing and implementing non-
proprietary standards-based infrastructures to enhance performance, scalability, and efficiency while helping to minimize
expenses and disruption to business operations.
-
Deployment Services. Our deployment services can simplify and accelerate the deployment and utilization of new
systems in customers' information technology environments. We offer scalable processes and technology to get our
systems up and running quickly.
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Asset Recovery and Recycling Services. We offer capabilities for secure and environmentally safe recovery and disposal
of owned and leased information technology equipment. Various options, including resale, recycling, donation,
redeployment, employee purchase, and lease return, help customers retain value while avoiding regulatory fines and
storage costs.
-
Training Services. We help customers develop the skills that increase productivity with a comprehensive and flexible
suite of training services. Courses include hardware and software training as well as PC skills and professional
development classes available through instructor-led, virtual, or self-directed online courses. The courses are designed
for all skill levels and range from personal finance to business productivity to IT certification.
-
Enterprise Support Services. We help customers obtain maximum performance and availability from their server and
storage systems. We operate Global Command Centers in the U.S., Ireland, China, Japan, and Malaysia to provide
rapid, around-the-clock support for critical enterprise systems. Our enterprise support services include warranty services
and provide proactive maintenance to help prevent problems as well as rapid response and resolution of problems when
they do occur.
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