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2006 Annual Report 11
Our pharmacy accounts for 70 percent of store sales, and MinuteClinic allows us
to broaden the role CVS plays as a provider of healthcare services.
For most families, a child’s ear infection or suspected strep throat usually means a trip to the family doctor or even the
emergency room. Now, with MinuteClinics inside selected CVS/pharmacy locations, we’re making it “CVS easy” to treat
common illnesses and receive routine vaccinations as well.
MinuteClinic has emerged as the U.S. leader in retail-based health clinics since its launch in 2000, and we purchased
the company in 2006. With our pharmacy accounting for 70 percent of CVS store sales, the combination makes a lot
of sense. For starters, MinuteClinic allows us to broaden the role CVS plays as a provider of healthcare services. Further-
more, our research shows that these clinics drive more traffic to our stores. Approximately 25 percent of MinuteClinic
patients are new CVS/pharmacy customers.
Its clinicians – primarily nurse practitioners and physician’s assistants – have handled more than 750,000 patient visits to
date. By focusing on a limited number of ailments that can be addressed quickly, MinuteClinics provide an ideal solution
for professionals and parents with busy schedules. They are open seven days a week and do not require appointments.
Moreover, visitors can scan a list of services and prices prior to treatment. For illnesses MinuteClinic doesn’t treat, the
clinicians refer patients to their family doctor or provide a list of primary care physicians in the area for those who need them.
Competitive pricing also means that we at CVS are doing our part to lower the overall cost of healthcare for insurance
plans and self-insured employers. In fact, some large U.S. companies now recognize the value of having MinuteClinics
right on site, making it easier for employees to access care and helping employers boost productivity. We expect this
trend to accelerate and contribute to the growth of MinuteClinic in the coming years.