Blackberry 2003 Annual Report Download - page 6

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4
5
Gross฀margins฀improved฀to฀45.7%฀compared฀with฀33.5%฀last฀year.฀An฀increasing฀proportion฀of฀revenue฀
being฀derived฀from฀service฀and฀software,฀as฀well฀as฀production฀efciencies,฀component฀part฀cost฀
reductions฀and฀new฀product฀designs฀have฀contributed฀to฀this฀margin฀expansion.
RIM’s฀balance฀sheet฀continues฀to฀be฀strong฀with฀$531฀million฀in฀cash฀resources฀at฀the฀end฀of฀the฀scal฀
year.฀We฀believe฀that฀RIM฀has฀sufcient฀resources฀to฀execute฀its฀business฀plan฀and฀to฀carry฀the฀company฀
through฀to฀protability฀and฀cash฀ow฀breakeven.
This฀year,฀RIM฀also฀streamlined฀its฀operations฀through฀a฀number฀of฀cost฀containment฀measures.฀Going฀
forward,฀we฀plan฀to฀continue฀to฀post฀strong฀revenue฀growth฀while฀tightly฀managing฀expenses.
BlackBerry
Fiscal฀2003฀was฀a฀pivotal฀year฀as฀BlackBerry฀clearly฀emerged฀as฀the฀leading฀platform฀for฀enterprise฀
access฀to฀wireless฀data.฀The฀BlackBerry฀subscriber฀base฀surpassed฀a฀half฀million฀users฀worldwide฀and฀
the฀number฀of฀companies฀and฀organizations฀with฀BlackBerry฀Enterprise฀Server฀software฀installed฀
behind฀their฀rewalls฀was฀in฀excess฀of฀10,000.฀Our฀customer฀base฀is฀diversied฀across฀a฀wide฀array฀
of฀sectors฀including฀government,฀nancial฀services,฀legal,฀real฀estate,฀entertainment,฀health฀care,฀
automotive฀and฀pharmaceuticals.
Our฀carrier฀partners฀in฀North฀America,฀Europe฀and฀Asia฀Pacic฀began฀to฀offer฀BlackBerry฀services฀
on฀their฀next-generation฀networks฀and฀several฀new฀BlackBerry฀handhelds฀were฀launched฀on฀these฀
networks฀this฀year.฀In฀addition,฀many฀advances฀were฀made฀in฀the฀software฀functionality฀and฀features฀of฀
the฀BlackBerry฀Enterprise฀Server฀software.฀
Ireland
mmO2
France
SFR
Italy
Telecom฀Italia฀Mobile
BlackBerry฀Global฀Carrier฀Partnerships
Netherlands
mmO2
Vodafone฀Netherlands
Spain
Telefonica
UK
mmO2
Vodafone
T-Mobile
Switzerland
Swisscom฀Mobile
Austria
T-Mobile
Germany
T-Mobile
Vodafone
mm02
Canada
Bell฀Mobility
Rogers฀AT&T฀Wireless
TELUS฀Mobility
Singapore
StarHub
Hong฀Kong
Hutchison฀Telecom
Australia
Telstra
Latin฀America
America฀Movil
U.S.
AT&T฀Wireless
Cingular฀Wireless
Motient
Nextel
T-Mobile
Verizon฀Wireless
Philippines
SMART