Westjet 2009 Annual Report Download - page 13

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“I must tell you that my recent fl ight was one of the best I have ever taken. From the moment I stepped on board, I was welcomed by
friendly and smiling faces. Captain Randolph and First Offi cer Jack were informative and fun in their introductions and information
regarding my fl ight. We were updated on arrival times, weather, etc. Flight attendants Jason, Anne Marie, Kathryn and Joseph
were outstanding. All of them were cheerful, thoughtful, pleasant and friendly. Joseph and Anne Marie were exceptional – they
were always willing to accommodate me with an extra blanket or more water. Outstanding work all of you. I can’t wait to travel
with you again.” GARY – STRATHMORE, ALTA.
WestJet 2009 Annual Report 11