Westjet 2009 Annual Report Download - page 12

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WE INTRODUCED THE WESTJET CARE-ANTEE. We have always provided great value for our guests. In 2009, we gave that value a
name. We called it the WestJet care-antee. From never overbooking our fl ights to no-charge call centre bookings to a free second
checked bag, the care-antee was and is our promise to our guests that we’ll continue to handle them with care every time they fl y.
10 WestJet 2009 Annual Report
Ashley, Onboard Operations – Flight Attendant
Attila (John), Captain