Qantas 2010 Annual Report Download - page 17

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15 ANNUAL REPORT 2010
for the year ended 30 June 2010
Information on Qantas continued
Aircraft Fleet
At 30 June 2010, the Qantas Group operated a total passenger and
freighter  eet of 254 aircraft.
Aircraft Type
30 June
2010
30 June
2009
Qantas and QantasLink A380-800 6 3
B747-400ER 6 6
B747-400 21 24
B767-300ER 26 29
B737-800 41 38
B737-400 21 21
B737-300 – 3
A330-200 7 6
A330-300 10 10
B717-200 11 11
Dash 8 100/200/300 21 21
Q400 21 14
Total Qantas and QantasLink Fleet 191 186
Jetstar A330-200 7 6
A320-200 36 33
A320-200 (Jetstar Asia) 10 7
A321-200 6 4
Total Jetstar Fleet 59 50
Total Passenger Fleet 250 236
Express Freighters Australia B737-300SF 4 4
Total Fleet 254 240
During the year, the Group brought 23 new aircraft into service:
—Qantas and QantasLink – three A380s, one A330-200,
three B737-800s, seven Bombardier Q400s
—Jetstar, including Jetstar Asia – one A330-200, six A320-200s,
two A321-200s
The Group retired nine aircraft – three B747-400s, three B767-300ERs
and three B737-300s.
More than 150 new aircraft are planned for delivery over the next
eight years. This represents more than one new aircraft per month,
and will enable the retirement of up to 65 older aircraft with some
types (B767-300 and B737-400) to be progressively phased out.
Qantas Group Aircraft on order at 30 June 20101
A380-800 14
A330-200 5
B787-8 15
B787-9 35
B737-800 28
A320 Family 54
Q400 7
Total 158
1. Firm deliveries, excluding rights to purchase.
STRATEGIC DIRECTION
In 2009/2010, the Qantas Group delivered a strong result and advanced
plans for a successful and sustainable future.
The Group’s two-brand strategy, supported by its portfolio of other
assets, remains central to its future growth plans and success.
The two complementary airline brands – Qantas and Jetstar – continue
to meet the needs of different market segments.
Qantas and Jetstar continue to give the Group an optimal 65 per cent
Australian domestic market share, and the best opportunities to develop
an expansive and pro table international network.
The Group’s portfolio businesses and investments continue to provide
strategic  exibility and earnings diversi cation.
The pillars of the Group’s strategy are:
—Safety as a  rst priority, backed by an unwavering commitment to
world’s best safety practices and reporting
—The right aircraft on the right routes, with  eet renewal delivering one
of the world’s most effective  eets  ying on an optimal route network
—Customer service excellence
—Operational ef ciency and achieving simplicity and further productivity
across the business
—Two strong complementary brands – Qantas and Jetstar as the best
premium and low fares brands respectively
QFuture
QFuture is a three-year business transformation program aimed at
equipping Qantas for sustainable growth in an increasingly competitive
operating environment. The program is targeting $1.5 billion in revenue
improvements and cost savings over three years from 1 July 2009.
The program is focusing on transformation across a wide range of
operational and non-operational areas such as aircraft utilisation and
scheduling, alliances, procurement, airport terminal development,
business information solutions and of ce consolidation.
Product, Service and Technology
The Group remains committed to innovation and investment in customer
service, new and enhanced products, infrastructure, leading edge
technology and training.
Development work undertaken during the year culminated in
commencement of the world  rst Next Generation Check-in at Qantas’
domestic terminal in Perth.
In February 2010, Qantas announced a $400 million, three-year program
to upgrade nine B747-400 aircraft and recon gure the A380  eet to meet
forecast changes in passenger demand.
Jetstar continued work to achieve a target of 100 per cent customer self
service – from booking to boarding.
New Qantas A330-200 and B737-800 aircraft entered service on
domestic and trans-Tasman services respectively, featuring enhanced
cabin product, including a seat-back in ight entertainment system on
the B737-800s.