Dollar General 2004 Annual Report Download - page 13

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Our Stores Dollar General meets its customers’ needs in each of its more than 7,300 stores through the people
who operate those stores on a daily basis. These store managers and employees are the key to our success. In 2004,
Dollar General further enhanced its hiring and training practices to make sure the right people are managing our stores.
Today, every new store manager is trained in the skills necessary to operate a Dollar General store, and, through a major
store initiative we call “EZstore,” we are investing in our stores with the goal of making Dollar General not only a great
place to shop but also a simpler and more rewarding place to work.
Real Estate The Dollar General real estate team knows the importance of convenience. They also understand
our core customer. So they know they have to not only find locations that meet the needs of the most customers but
also keep the costs low. Our customers know that we are on their side even as we choose locations for our stores.
No other retailer has as many stores as Dollar General, and we selected each of these locations because we thought
customers needed us there.
Supply Chain Dollar General’s distribution centers are equipped with state-of-the-art technology. The teamwork
of the men and women working at our distribution centers and on the road delivering merchandise to our stores is critical
to Dollar General’s success. The merchandise that fills the stores’ refrigerated coolers is delivered to the stores by third
parties. The Company works closely with these vendors to ensure that the coolers are well stocked with the perishable
food items such as milk and eggs that our customers need most frequently.