U-Haul 2009 Annual Report Download - page 2

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June 17, 2009
Fellow Shareholders,
Fiscal 2009 was a year greatly influenced by the down economy and naysaying by the prognosticators.
U-Haul products are a value proposition and that worked in our favor. Overall, every time we found a toe hold
over the last year, we lost somewhere else. The results you see are the product of much work by a dedicated
team spread across North America. Our revenue and earnings results were disappointing and we need to
improve. This is our goal.
We continue to build toward the future. Our rental truck fleet is in great shape; in fiscal 2009 we rotated
another 22,000 new trucks into our fleet. This gives us the option to reduce our equipment capital expenditures
in fiscal 2010. Our portfolio of company-owned self-storage locations expanded by over 7,000 rooms and nearly
600,000 square feet of rentable space.
Adequate cash and liquidity during these times cannot be emphasized enough. We have managed our finances
so that we are able to address growth initiatives and still maintain cash reserves. At March 31, 2009 we
finished the year with over $255 million of cash and availability at our Moving and Storage segment.
We are entering fiscal 2010 with emphasis on our long-term primary service objective that compels us to
provide a better and better product and service to more and more people at a lower and lower cost.
Thank you for your continued support.
Sincerely,
E.J. “Joe” Shoen