CarMax 2003 Annual Report Download - page 2

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Please find page 2 of the 2003 CarMax annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Sacramento
1
Los Angeles
1
1
Mid-Sized Markets (10)
Large Markets (8)
Numbers in circles indicate the number
of used car superstores in a market.
Dallas/Fort Worth
4
San Antonio
1
Houston
4
Miami
3
Tampa 2
Orlando
1
Atlanta
4
Nashville
1
Knoxville
1Raleigh
Charlotte
Greensboro
1
1
2
1
Greenville
Richmond
1
DC/Baltimore
4
Chicago 7
THE CARMAX ADVANTAGE
COMPELLING MARKET
■Huge
■Stable
■Non-Commodity
■Fragmented Competition
■Consumer Need
See page 4.
UNIQUE CONSUMER OFFER
■Low, No-Haggle Prices
■Broad Selection
■Great Quality
■Customer-Friendly Service
■carmax.com
See page 6.
PROPRIETARY PROCESSES
AND SYSTEMS
■Information Systems
■Purchasing and Inventory
Management
■Reconditioning
■Finance Originations
■Training and Development
See page 8.
CarMax, Inc. is the nation’s leading specialty retailer of used cars. CarMax pioneered the
used car superstore concept, opening its first superstore in Richmond, Va., in September
1993. As of February 28, 2003, CarMax operated 40 used car superstores in 18 markets.
CarMax also operated 17 new car franchises, 15 of which were integrated or co-located with
its used car superstores. In fiscal 2003, CarMax sold 190,100 used vehicles, which was
89% of the total 212,500 vehicles that the company sold during the year.
123
CARMAX MARKETS
(as of February 28, 2003)
CALIFORNIA
Los Angeles
Sacramento
FLORIDA
Miami
Orlando
Tampa
GEORGIA
Atlanta
ILLINOIS
Chicago
NORTH CAROLINA
Charlotte
Greensboro
Raleigh
SOUTH CAROLINA
Greenville
TENNESSEE
Knoxville
Nashville
TEXAS
Dallas/Fort Worth
Houston
San Antonio
VIRGINIA
Richmond
WASHINGTON, D.C./
BALTIMORE
USED CAR SUPERSTORES