CarMax 2003 Annual Report Download - page 13

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CARMAX 2003 11
Regional Management Teams
Our four regional management teams assure execution consistency
across all our stores and oversee execution improvement through a disci-
plined process of assessment, review and implementation. Led by the
regional vice president–general manager, each team includes specialists
in sales, merchandising, store operations, business office operations, loss
prevention, auctions and human resources. Each of these associates has
had extensive store level experience and proven performance excellence.
Corporate Management Team
Most of our corporate associates are also directly involved in store oper-
ations support.We recognize that the key to value creation is our ability
to consistently deliver our consumer offer.That’s where we focus our
time and effort.