BT 2015 Annual Report Download - page 71

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69
Overview
The Strategic Report
Purpose and strategy
Delivering our strategy
0ur lines of business
Group performance
Governance
Financial statements
Additional information
Performance in the year
Underlin revenue ecludin transit fell  and  fell 9.
hisreects the ipacts of a lare contract terination reulator price
reductions followin fcos 01 arrowband aret eview and a
enerall touher tradin environent. owever we have strenthened
our position for the future. ustoer satisfaction is hiher and our cost
base is lower. ur order boo was stable and we enriched our portfolio
ofosted ounications ervices.
Key facts:
IPX carried 19bn
UK-originated voice minutes,
up by two-thirds
£1.9bn order intake, the same
as last year
2IFRPoV1DUURZEDQG0DUNHW
5HYLHZVLJQLƬFDQWO\UHGXFHG
SURƬWWKLV\HDU
Ethernet circuits grew by 28%
Operating performance
his ear we sined orders worth 1.9bn 011 1.9bn.
hebiest deal we sined was a ulti-ear etension to a contract to
provide fied broadband calls and lines as a white-labelled anaed
service. e also sined aor deals to provide
networ plannin field enineerin and colocation services for a
nuber of obile networ operators
anaed data solutions incorporatin leased lines and thernet
foraaor U telecos provider. his followed siilar contracts with
two other U-based custoers last ear
broadband thernet calls and osted ounications ervices for
aaor reseller
 for two obile networ operators
lobal broadcast distribution for the  orld ervice our new
edia ive news atherin service for  and transission of the 
ricet orld up for tar  in ndia and
osted ounications ervices to a rane of s such as laranet
and aintel. e sined doens of contracts for s to resell our 
voice portfolio  entre and  runin and doens ore to resell
vaa loud olutions.
e also etended our partnership contract with K roup to include
the anaeent and aintenance of its fibre-to-the-preises networ
in ull and ast orshire.
BT Wholesale 12-month rolling order intake
Year ended 31 March
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
2014 2015
£m
0
500
1,000
1,500
2,000
2,500
oice
e provide a wide rane of wholesale voice products. he ost basic
ransit carries calls across our networ fro one s networ to
another. irect onveance carries calls fro a s networ to s own
end custoers while nternational irect ial carries calls fro reat
ritain to end users overseas.
s without their own voice networ but wantin to oer voice calls
can use our holesale alls product. t provides everthin the need
ona white-label basis.
 chane 
ll the voice products above use traditional ie ivision ultiplein
 technolo.  contrast s can use our  platfor to deliver
voice calls over nternet rotocol .  ensures that calls et to
their destination at the correct level of ualit whatever the networ
technoloies used alon the wa.  holesale sells  in reat ritain.
 lobal ervices sells it elsewhere around the world. his ear s
wor on  won the ueens ward for nnovation.
osted ounications ervices
e provide a set of  voice contact centre and unified counications
services for s to oer to their business custoers. t includes 
entre  runin osted ontact entres and nbound all ervices.
hese services which we host and anae end to end on s behalf
areintended to help businesses increase their productivit and iprove
their custoer service while reducin their investent costs.
his ear we launched new versions of our  entre and  runin
propositions. nd we fored a new partnership with vaa nc. to sell its
vaa loud olutions portfolio throuh sstes interators and other
service providers.
anaed solutions
e cobine our products with third-part coponents and our own
professional services to create anaed solutions that solve specific
custoer or industr probles.
e desin plan and build transission networs. e provide white-
label solutions cobinin broadband calls and lines products with
billin and custoer support. e also provide ore tactical proect
anaeent services or bespoe capabilities to fill a particular
need.  usin our epertise and econoies of scale we ai to reduce
custoers deploent ris operatin cost capital ependiture andor
tie to aret.
edia and roadcast services
ur edia networ can carr ever ind of content fro live-to-air
television throuh to ver lare edia production or post-production
files. t handles all of the UKs diital terrestrial  includin reeview.
talso provides outside broadcast services fro ore than 10 sports
and news locations across the UK.
ur new wireless edia ive service eans news crews can send
live content straiht fro their caeras to the  ower for onward
distribution without needin an outside broadcast vehicle. his service
iscurrentl available in ondon and ore cities will be added soon.
ur edia networ also lins the ain locations around the world where
broadcast or fil content is created or distributed. nd throuh local
partnerships it lins  stations to aor sports venues worldwide.