BT 2015 Annual Report Download - page 233

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Overview
The Strategic Report
Purpose and strategy Delivering our strategy Group performance Governance Financial statements Additional information
R
5)7 ‘Right First Time’ – the internal measure of whether we are
keeping our promises to our customers and meeting or exceeding their
expectations.
6
6,3 session initiation protocol – a method for creating, modifying
and terminating sessions with one or more participants. These include
internet telephone calls, multimedia distribution and multimedia
conferences.
8
8QGHUWDNLQJV legally-binding commitments BT made to Ofcom,
designed to bring greater transparency and certainty to the regulation
of the telecommunications industry in the UK. They led to the formation
of Openreach.
9
9R,3voice over internet protocol – a method of transporting speech
over the internet.
931 virtual private network – a secure way to create an apparent
dedicated network between nodes over a network infrastructure, which
is in reality shared with other services.
:
:$1wide area network – a computer network that exists over a
relatively large geographical area that connects two or more smaller
networks. This enables computers and users in one location to
communicate with computers and users in other locations.
:%& wholesale broadband connect – a product supplied by BT
Wholesale which provides high-speed, high-performance broadband
services.
:/5 wholesale line rental – a product supplied by Openreach which
is used b other s to oer telephon services usin their own brand
pricing structure and billing, but using BT’s network.
Y
<RX9LHZa service which combines free digital channels with free
on-demand content from public service broadcasters delivered over
broadband.