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Annual Report 2015
Our relationship with HM Government
e are the larest supplier of networed services to the UK public
sector. e wor with ore than 100 oranisations across central
local and devolved overnent healthcare police and defence to
provide soe of the UKs ost vital services. or eaple we run
the ational ealth ervices secure national networ. e provide
telecounications services to the inistr of efence. nd we have
recentl started worin with the elsh overnent to operate the
ales-wide public sector broadband networ and with evon and
ornwall olice to provide their services.
e can be reuired b law to do certain thins and provide certain
services to overnent. or eaple under the ounications
ct we and others can be reuired to provide or restore services
durin disasters. he ivil ontinencies ct 00 also sas that
the overnent can ipose obliations on us and others at ties
of eerenc or in connection with civil continenc plannin.
heecretar of tate can also reuire us to tae certain actions in
theinterests of national securit and international relations.
Regulation
n our arets in the UK and around the world counications and
services are reulated b overnental and non-overnental
bodies. his is to ae sure that s and broadcasters abide b coon
standards and rules and that nobod is disadvantaed b those
providers with stron positions in their arets. elow we eplain the
reulator fraewor and soe of the recent and upcoin decisions
taen b reulators and how the aect us.
uropean Union U reulation
n U countries electronic counications networs and services are
overned b directives and reulations set b the uropean oission
. hese create a urope-wide fraewor coverin services such as
fied and obile voice broadband cable and satellite .
he directives include rules coverin access and interconnection
universal service obliations and a reuireent for national reulators
to review arets for sinificant aret power ever three ears.
opanies with tpicall have a aret share of 0 or ore and
are able to do thins such as increase prices without losin business to
copetitors as would happen in a full copetitive aret.
he directives also cover how reulators set price controls which can
have a aor ipact on the copanies subect to the. he rules
reuire national reulators to consult with the on an price control
decisions before the are finalised to ae sure the are consistent
withuropeanreulations.
he announced its strate for the iital inle aret on a
01 which included a plan to review the U elecounications
raewor. s part of this review the ais to assess how to
encourae investent in infrastructure and how to ae current
telecos and edia rules fit for new challenes and new providers.
he will also consider a uropean approach to spectru anaeent.
UK reulation
he telecos and broadcastin industries are reulated priaril b
fco the UKs independent reulator within the fraewor set b the
various uropean directives the ounications ct and other UK and
U reulations and recoendations. he telecos sector is subect to
an etensive e-ante reulator fraewor set out under the uropean
oon eulator raewor whereas broadcastin and pa- is
onl subect to a iture of separate specific reulation and eneral
copetition law.
The Communications Act and Ofcom
he ounications ct ives fco leal powers and sets out how
electronic counication and broadcastin services should be reulated
in the UK. t includes the conditions set b the uropean directives.
fcos ain duties are
to further the interests of citiens in relation to counications
atters and
to further the interests of consuers in relevant arets where
appropriate b prootin copetition.
Under the powers of the ounications ct fco sets conditions
that s ust copl with. oe conditions nown as eneral
onditions appl to all s. hese ainl deal with protectin
consuers eneral access and interconnection plannin for
eerencies providin inforation to fco and allocatin and
transferrin phone nubers. ther conditions appl to certain
copanies that are universal service providers or that fco has
decided have in a particular aret.
e are the desinated universal service provider for the UK ecept
for the ull area where it is K roup and so we have certain
obliations. he ain one is to ae sure that basic fied-line services
are available at an aordable price to all consuers in the UK. e are
also oblied to provide public paphones.
e have in a nuber of arets includin usiness onnectivit
e thernet bachaul ied ccess e U and holesale
arrowband e all riination. fcos aret reviews are therefore
ver iportant for us. ollowin a aret review if fco decides
that a has it can put controls in place tpicall on the prices
which the can chare. fco will enerall tr to set chares
that are reasonabl based on costs and an appropriate return on
thecapitalinvested.
none can appeal aainst fcos decisions throuh a nuber of
routes includin to the opetition ppeal ribunal or to the
ih ourt.
n arch 01 fco announced a aor review of the
diital counications aret. he trateic eview of iital
ounications will eaine copetition investent innovation
and the availabilit of products in the fied-line broadband and obile
arets. t will focus on three areas in particular
ensurin the riht incentives for private-sector investent which can
help deliver availabilit and ualit of service
aintainin stron copetition and taclin obstacles or bottlenecs
that iht be holdin the sector bac and
identifin whether there is scope for dereulation in soe areas.
he first phase of the review will eaine current and future aret
factors that a aect diital counications services and current
reulator approaches. o infor this wor fco intends to enae
with a wide rane of staeholders includin industr consuer
roups the UK overnent and devolved adinistrations throuh
eetins and worshops. his phase of the review is epected to
conclude with a discussion docuent in suer 01.
BT’s Undertakings
n response to fcos 00 trateic eview of elecounications
we ave soe leall-bindin undertains under the nterprise ct
00. hese Undertains which included the creation of penreach
bean in epteber 00. he ai to ive clarit and certaint to the
UK telecos industr about the wa we provide upstrea reulated
products. his in turn supports eective and fair copetition in related
downstrea arets.
verseas reulation
he deree of reulation in international arets varies widel. his can
hinder our abilit to copete. e are pressin incubent operators
around the world and their national reulator authorities for fairer
cost-related wholesale access to their networs.
e are in discussions with both the and U reulator authorities
over what we believe to be preature dereulation of parts of the U
telecos aret. his has ade it ore dicult for non-U s to enter
and copete in the U while uropean telecos arets reain open
to copetition fro U operators.