BT 2015 Annual Report Download - page 57

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Overview
The Strategic Report
Purpose and strategy Delivering our strategy 0ur lines of business
Group performance Governance Financial statements Additional information
BT Global Services
e are a lobal aret leader for anaed networed 
services. e help around 00 lare corporate and public
sector custoers across ore than 10 countries ebrace
the diital ae innovate and wor ore ecientl.
 cobinin our strenths in networs  and innovation with our
lobal reach local deliver industr epertise and professional services
we help our custoers to ae connections and create new possibilities.
 of our people are based outside the UK in nearl 0 countries.
e provide specific solutions and epertise to ten e industr sectors
throuh four reional operations
Financial Services
Public Sector
Automotive
Energy and Resources
Healthcare and Life Sciences
Manufacturing
Media and Business Services
Retail and Consumer Goods
Technology and Telecoms
Travel, Transport and Logistics
UK Continental
Europe
US and Canada High-growth
regions
sia acific
iddle ast
and Africa
atin erica
Markets and customers
e wor for around 00 lare corporate and public sector custoers
in ore than 10 countries worldwide. e provide services for
 9 of the 100 copanies
  of the ortune 00 copanies
 9 of nterbrands annual ranin of the 0 ost valuable brands
inthe world
 over 90 of the worlds top financial institutions and
 public sector oranisations in  countries around the world.
cross the world our ain copetitors are lobal telecounications
copanies such as  rane elefnica erion and odafone. e
also copete aainst  and business process anaeent copanies
the latter particularl in the UK public sector.
BT Global Services revenue by sector
Year ended 31 March 2015
18%
Financial institutions
20%
Public sector
5%
Transit
5%
Other global carriers
52%
Corporate customers
ecludin financial
institutions)
e enerate over two-thirds of our revenue fro corporate custoers.
f these financial institutions are our larest seent eneratin 1
of our revenue in the ear.
he public sector enerated 0 of our revenue. s a leadin supplier
to the UK overnents ublic ervices etwor  we are helpin
the overnent to drive its diital aenda. owever we epect to face
continued declines in the revenue we earn fro the UK public sector due
to lower levels of overnent ependiture.
round 10 of our revenue coes fro providin a rane of services to
other telecos copanies of which half is transit revenue.
ur top 1000 custoers generate around 90 of our revenue.
hese copanies tpicall allocate less than 10 of their total  and
counications spend with us. o we see an opportunit to row our
share of their spendin.
BT Global Services revenue by region
Year ended 31 March 2015
43%
UK
31%
Continental Europe
13%
US and Canada
13%
High-growth regions
he UK is our larest reion b revenue. inancial institutions and
overnent and healthcare custoers are particularl iportant in this
aret. e have been raned b urrent nalsis as the nuber one
provider in the UK public sector as well as a leader in the UK  telephon
and unified counications aret.
e have a stron presence in ontinental urope with national networs
and etropolitan fibre rins in ost aor arets includin eliu
rance eran tal the etherlands and pain. n this reion we
serve a lare nuber of custoers in the pharaceutical retail financial
services and autootive industries.
he U and anada reion is iportant for us because of the hih
proportion of multinational corporations headuartered there. owever
our biest challene in the U continues to be ineective reulation
of wholesale access to incubent operator networs. he U reulator
is tain steps to analse this aret and we are activel enaed in
the process.
he hih-rowth reions of sia acific the iddle ast and frica
 and atin erica are increasinl iportant for our custoers.
e are helpin ultinationals epand into these areas and supportin
local copanies as the row internationall. e continue to invest
in these arets b addin products and services and iprovin our
networ and  infrastructure.