Salesforce.com 2013 Annual Report Download - page 110

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salesforce.com, inc.
Schedule II Valuation and Qualifying Accounts
Description
Balance at
Beginning of
Year Additions
Deduction s
Write-offs
Balance at
End of Year
Fiscal year ended January 31, 2013
Allowance for doubtful accounts .... $1,273,000 $6,350,000 $5,770,000 $1,853,000
Fiscal year ended January 31, 2012
Allowance for doubtful accounts .... $1,711,000 $4,174,000 $4,612,000 $1,273,000
Fiscal year ended January 31, 2011
Allowance for doubtful accounts .... $1,050,000 $3,995,000 $3,334,000 $1,711,000
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