DHL 2009 Annual Report Download - page 96

was  points.  e Good Index con rmed our company’s membership. We are
again listed in the Advanced Sustainability Performance Index Eurozone maintained by
the French rating agency Vigeo and are also listed in the   Global Climate 
Index along with other indices of the   index series.  e Carbon Disclosure
Project gave us a rating of  out of  points (previous year:  points).
Sustainability Report meets international guidelines
In our third Sustainability Report published in April , we provided supplemen-
tary information on sustainability and performance indicators that are not included
in the Group Management Report.  e report was again prepared on the basis of the
Global Reporting Initiative  Sustainability Reporting Guidelines in conjunction
with the  Sector Supplement for the Logistics and Transport Sector. Based on our
own assessment as stipulated by , the Sustainability Report achieved a  level of
 +, i.e., it ful ls key requirements and provides information that has been veri ed by
independent experts. Our next report – the Corporate Responsibility Report – will be
published in the second quarter of  and for the  rst time will only be available
online in electronic form.
PROCUREMENT
Lower volumes
In , the Group centrally purchased goods and services having a total value
of approximately  . billion (previous year:  . billion).  is  gure does not in-
clude transport services, which the divisions generally procure themselves. Corporate
Procure ment is now increasingly involved in these purchases, however. Procurement
expenditure has decreased in nearly all areas, with the exception of real estate due to
the fact that the approximately , buildings sold to  investor Lone Star have been
leased back.
Against the backdrop of the global recession, Procurement has intensi ed its e orts
to reduce Group expenses even further. New guidelines for business trips and corpo-
rate hospitality have contributed to the success of these endeavours. As in previous
years, we have bundled products and services and purchased all-inclusive packages
from high-performance partners, thus obtaining better conditions both internationally
and regionally.
We entered into a co-operation agreement with    in the  and in Puerto
Rico for telephone and network services.  e result is lower costs and improved serv-
ice. In addition, we signed a  ve-year agreement with -Systems aimed at enhancing
communication between our international data centres. Both of these agreements are
part of a global programme to increase e ciency in the area of telecommunications.
Our savings should be more than   million over the next  ve years.
We also plan to combine certain facility management services – an approach that has
been tested in Germany and Singapore. All types of services, from cleaning to security
and maintenance, are being put out to tender and awarded in bundles. Pilot projects have
shown that integrated facility management o ers signi cant potential for cost savings.
dp-dhl.com/en/investors.html
. Procurement expenses, 
Volume:  . billion
17 %  and communication
12 % Ground fl eet
9 % Network supplies
4 % Air fl eet
29 % Real estate
6 % Production systems
23 % Services
Deutsche Post DHL Annual Report 
Group Management Report
Non-fi nancial performance indicators
Procurement
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