DHL 2009 Annual Report Download - page 87

Williams Lea revenue was  , million in  (previous year:  , million).
 is represented a reduction of . , which was due to exchange rate movements.
Organically, revenue increased by . . Reductions in revenue from volume decreases
were mitigated by new business wins and the successful diversi cation from the Finan-
cial Services sector.
Encouraging business wins in a di cult market
Additional contracts with existing and new customers totalling  . billion in an-
nualised revenue were signed by the Supply Chain Business Unit in  despite the
turbulent market conditions. Airline Business Solutions is a new sector we are focuss-
ing on following the contract won with British Airways.  e contract renewal rate re-
mained constant at above   throughout the year.
Williams Lea also had a number of encouraging large new business wins including
contracts with Wal-Mart in the  and a major European electronics company, both
sizeable existing  customers.
Earnings impacted by Arcandor insolvency and non-recurring charges
 e prior-year   gures were adjusted as we no longer report the return on plan
assets in connection with pension obligations as part of . It is now reported under
the Group’s net  nance costs / net  nancial income.
 e division reported a loss from operating activities  of   million for
full-year  (previous year: loss of   million).  e fourth quarter loss amounted
to   million (previous year: loss of  , million). In  restructuring costs of
  million were incurred across the business units in the division,   million of which
in the fourth quarter alone. As a result, the loss from operating activities  before
non-recurring items amounted to   million for full-year  and   million for
the fourth quarter.  e insolvency of Arcandor resulted in a charge of   million for
full-year  (fourth quarter:   million).  before non-recurring items has not
been adjusted for this charge. Further costs of   million were incurred in Europe for
employee termination, other liabilities and impairment charges relating to legacy prop-
erties in .  e year  had been impacted by write-downs on the value of the
Exel brand, on goodwill and by restructuring, which altogether totalled  , million.
Return on sales improved to –.  (previous year: –. ).  e di cult trading condi-
tions were mitigated by restructuring initiatives and savings in indirect costs.
Strong operating cash  ow of   million (previous year:   million) was gen-
erated, in part thanks to a reduction in working capital of   million.
.  , :
revenue by sector1)
Total revenue:  , million
 Sectors as reported in .
28 % Retail and fashion
6 % Automotive
20 % Consumer
18 % Chemical / Williams Lea
sectors / other
15 % Healthcare
13 % Technology
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