DHL 2009 Annual Report Download - page 83

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SUPPLY CHAIN
BUSINESS UNITS AND MARKET POSITIONS
Consistent branding of all  units
In the  rst quarter of , we renamed the   -
 division in order to provide a consistent branding for all 
units. It is now called the   division and houses the Supply Chain and
Williams Lea business units.
Customer-focused Global Supply Chain solutions
We provide many industry sectors with customer-focused solutions that span the
entire supply chain. By o ering warehousing, distribution, managed transport and val-
ue-added services, we ensure that products and information reach markets faster and
more e ciently, and create competitive advantage for our customers.
Our Supply Chain business is organised into four geographic regions. With local
insight and global scale, we serve customers in more than  countries providing sup-
port for complex business transformations.
Our Williams Lea Business Unit is an expert in outsourcing corporate information
management. Solutions include O ce Document Solutions, Marketing Solutions and
Customer Correspondence Management. We o er these solutions for customers in the
nancial, retail, consumer goods, pharmaceutical, publishing and public sectors. For
example, we provide printing services for Wal-Mart in the , readying much of the
company’s circular advertising inserts for distribution in newspapers or as direct mail-
ings.  is four-year contract, signed in mid-, covers most of their circular print
needs and related logistics services.
Supply Chain
logistics solutions Supply Chain sectors Williams Lea services
Warehousing
Distribution
Managed transport services
Value-added services
(e.g., packaging, technical
services, procurement)
Consumer
Retail
Technology
Life Science & Healthcare
Automotive
Energy
Airline Business Solutions
O ce Document Solutions
Customer Correspondence
Management
Marketing Solutions
Deutsche Post DHL Annual Report 
66