DHL 2009 Annual Report Download - page 128

has on the environment to a minimum. We want to lead the way in innovative and sus-
tainable logistics solutions.  e idea of sustainability drives innovations and opens up
new business opportunities, which gives us competitive advantages.
Our sustainability strategy focuses on three areas: the Group’s GoGreen program-
me is aimed at achieving the Group’s climate protection targets. Our second focus is
GoHelp. Here we apply our expertise towards improving living conditions for people
in disaster areas.  e third expression of our commitment to society is our support of
education. We created the GoTeach project to further this purpose.
In , Deutsche Post DHL was honoured with the German Sustainability Award
in the category of Most Sustainable Strategy, recognising our comprehensive strategy
for economic, ecological and social responsibility.
Code of Conduct and compliance management
Deutsche Post DHL has developed a Code of Conduct that has been applicable in
all regions and in all divisions since mid-.  e Code of Conduct lays down guide-
lines for day-to-day workplace conduct for our approximately , employees.
Its cornerstones are respect, tolerance, honesty, openness, integrity vis-à-vis em-
ployees and customers and willingness as a company to assume social responsibility.
 e guidelines apply to employees at all hierarchical levels and in all divisions.
 e compliance organisation at Deutsche Post DHL comprises the Compliance
Committee, the Global Compliance O ce – including the Regional Compliance
O ces – and the Integrity Board.  e Compliance Committee makes decisions on the
fundamental requirements of compliance management and any necessary measures. It
is supported by the Global Compliance O ce and currently  Regional Compliance
O ces, and it reports directly to the Board of Management. An Integrity Board, which
is made up of both internal and external specialists, advises the Compliance Commit-
tee. Compliance management at Deutsche Post DHL is reviewed and improved on an
ongoing basis.
To supplement the Code of Conduct, two guidelines were issued in . An anti-
corruption guideline gives speci c guidance on avoiding corruption in accordance with
the provisions of the Code of Conduct, including clear instructions on how to handle
gi s, bene ts and o ers of hospitality. A competition guideline gives speci c guidance
on the prohibition of agreements with competitors.
 e Code of Conduct for suppliers obligates them to adhere to ethical and ecologi-
cal standards. Since the reporting year, these have expressly included a ban on child and
forced labour as well as discrimination. Wages and working hours must correspond
with national laws and regulations, and unlawful payments (bribery) are prohibited.
 e Code of Conduct for suppliers has been included in all new procurement contracts
and added to existing long-term framework agreements since .
In addition, we provide various obligatory online training programmes for speci c
target groups.  e sustainability of our compliance processes is regularly reviewed by
Internal Audit.
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Deutsche Post DHL Annual Report 
Corporate Governance
Corporate Governance Report