DHL 2009 Annual Report Download - page 88

Download and view the complete annual report

Please find page 88 of the 2009 DHL annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 247

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247

NON-FINANCIAL PERFORMANCE
INDICATORS
EMPLOYEES
Decrease in number of employees
Our employees, working in over  countries and territories, represent the suc-
cess of Deutsche Post DHL. As at  December , we employed , full-time
equivalents, .  fewer than in the previous year.  e decrease was primarily due to
our restructuring activities in the wake of the recession and resulted in a decline in sta
costs of .  to  , million (previous year:  , million).
. Number of employees (continuing operations)
2008 2009 + / – 
At year-end
Headcount1) 512,536 477,280 –6.9
Full-time equivalents2) 451,515 424,686 −5.9
of which  142,674 143,042 0.3
 108,275 96,520 −10.9
 ,  41,499 38,859 –6.4
 143,786 132,367 –7.9
Corporate Center / Other 15,281 13,898 −9.0
of which Germany 167,816 166,880 –0.6
Europe (excluding Germany) 136,649 120,074 –12.1
Americas 78,212 66,833 −14.5
Asia Pacifi c 55,182 57,897 4.9
Other regions 13,656 13,002 –4.8
Average for the year
Headcount 511,292 488,518 –4.5
of which hourly workers and salaried employees 456,149 435,072 –4.6
Civil servants 51,304 49,691 −3.1
Trainees 3,839 3,755 –2.2
Full-time equivalents 456,716 436,651 –4.4
 Including trainees.  Excluding trainees.
In the  division, the number of employees grew by .  to ,.  e in-
crease was due to our employing additional temporary workers in order to reduce over-
time amongst our core sta and the associated costs. Civil servants seconded to public
authorities are now also included in the  gure. ese two factors more than o set the
decrease that resulted from additional productivity increases and the reorganisation of
our retail outlet network.
Compared with the previous year, the number of employees in the 
division fell by .  to ,.  is was primarily related to the restructuring of our
 business. In addition, we were forced to reduce the number of employees as a con-
sequence of the recession, particularly in Europe. In Asia, new employees joined the
Group as a result of an acquisition in China.
Deutsche Post DHL Annual Report 
Group Management Report
Non-fi nancial performance indicators
Employees
71