U-Haul 2005 Annual Report Download - page 10

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11.3฀฀Million฀Customers฀Served฀
program฀is฀a฀convenient฀one-stop฀shop฀where฀
do-it-yourself฀movers฀can฀go฀to฀reserve฀a฀rental฀
truck,฀hire฀affordable฀moving฀helpers฀and฀rent฀a฀
storage฀room฀throughout฀North฀America.฀With฀
unedited฀user฀reviews฀and฀prices฀listed,฀eMove฀
makes฀it฀easy฀for฀shoppers฀to฀select,฀plan฀and฀
coordinate฀their฀move฀without฀stepping฀foot฀in฀a฀
store฀or฀searching฀through฀the฀Yellow฀Pages.฀Our฀
network฀of฀service฀providers฀continues฀to฀grow.
Every฀day฀over฀15,400฀U-Haul฀owned,฀managed฀
and฀dealer-affiliated฀locations฀log฀on฀to฀the฀
U-Haul฀network฀to฀open฀and฀conduct฀their฀daily฀
operations;฀approximately฀10,000฀customers฀call฀
our฀800-GO-U-HAUL฀National฀Sales฀and฀
Reservations฀Call฀Center฀and฀approximately฀
12,000฀customers฀access฀uhaul.com฀to฀make฀
equipment฀and฀storage฀reservations,฀purchase฀
boxes฀and฀packing฀supplies,฀and฀to฀find฀a฀
U-Haul฀location.฀As฀a฀result,฀we฀have฀leveraged฀
state-of-the-art฀point-of-sale฀and฀reservation฀
technology฀to฀enhance฀convenience฀and฀flexibility฀
for฀customers฀moving฀across฀the฀country฀or฀just฀
around฀the฀corner.
1959 - The first moving trucks
were introduced into the rental fleet.
60 moving trucks
42,600 trailers
$12 million of U-Move Revenue
1988 - U-Haul introduces its
newest fleet with the launch of
its SuperGraphic program coined
America’s Moving Adventure and
Canada’s Moving Adventure. This
program honors individual states
and provinces and salutes North
America’s public.
56,150 moving trucks
92,190 trailers
$589.9 million of U-Move Revenue
2002 - eMove Moving Help is
an online marketplace for moving-
related services. It provides a place
for people who are moving to find
people and services that can help
them move
97,000 moving trucks
108,000 trailers and towing devices
$1.2 billion of U-Move Revenue
Today - For over 60 years U-Haul
has provided equipment and services
that have helped North Americans
move to a better way of life.
93,000 moving trucks
115,000 trailers and towing devices
$1.4 billion of U-Move Revenue
®
®
®
9 I AMERCO ANNUAL REPORT