Qantas 2007 Annual Report Download - page 17
Download and view the complete annual report
Please find page 17 of the 2007 Qantas annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.-
1 -
2
-
3
-
4
-
5
-
6
-
7 -
8 -
9 -
10 -
11 -
12 -
13 -
14 -
15 -
16 -
17 -
18 -
19 -
20 -
21 -
22 -
23 -
24 -
25 -
26 -
27 -
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
 |
 |
15Qantas |Annual Report 2007
Product Developments
•Qantas is investing in new look, contemporary interiors for its
Australian and New Zealand domestic fleet of B737-400, B737-800
and B767-300 aircraft, with new seat fabrics, curtains, carpets,
pillows, blankets, head-rest covers and tableware designed by
Marc Newson. The first refitted aircraft, a B767, took to the skies
in July 2007, with the remainder of the domestic fleet scheduled
for completion by June 2008.
•In July 2007, Qantas introduced Qantas Connect, a series of internet
workbenches and wireless hotspots in high traffic areas of the
airport enabling customers to stay connected for longer.
•In October 2006, Qantas launched a new online check in service
allowing Qantas Domestic and QantasLink passengers to check in
for their flight before arriving at the airport. Customers can check in
for same day return flights, choose their preferred seat and print
their own boarding passes from any home or office printer. At the
airport, those travelling with only carry-on baggage can head
straight to their departure gate. The service can be used up to
24 hours prior to departure.
•Since August 2006, Qantas customers have been able to check in
for their flight at the Accor Group’s Sofitel hotels across Australia.
Similar facilities are being installed at other Accor properties across
Australia during the coming year.
•During the year, Qantas evaluated technology on a domestic
B767-300 aircraft that allows customers to use mobile phones to
send and receive SMS and email inflight. The results of the trial are
being evaluated ahead of a decision on future options for this
technology. Internal inflight research conducted during the three
month evaluation period showed a strong desire, particularly among
premium passengers, to use this service.
•Qantas will introduce new dedicated domestic Business class
lounges at its key Business airports: Brisbane, Melbourne and
Sydney, by mid 2008. The lounges will offer a superior range of
services to Business class travellers as well as top tier Qantas and
oneworld Frequent Flyers, including a more spacious layout, more
private seating arrangements, a wide selection of hot food and
enhanced business services such as private work suites and
complementary wireless internet access.
Qantas is investing in new look,
contemporary interiors for its
Australian and New Zealand domestic
fleet of B737-400, B737-800 and B767-
300 aircraft, with new seat fabrics,
curtains, carpets, pillows, blankets,
head-rest covers and tableware
designed by Marc Newson.
Connecting
Qantas has been evaluating new
technology since April 2007 allowing
inflight email and text capability.
Internal research has shown
an overwhelmingly positive
response to this service.
QuickCheck
Continued development of
check in facilities including
additional QuickCheck
kiosks and online check in.