Delta Airlines 2003 Annual Report Download - page 8

Table of Contents
We are incorporated under the laws of the State of Delaware. Our principal executive offices are located at Hartsfield-Jackson Atlanta International Airport
in Atlanta, Georgia (the "Atlanta Airport"). Our telephone number is [phone], and our Internet address is www.delta.com.
General information about us, including our Corporate Governance Principles and the charters for the committees of our Board of Directors, can be found
at www.delta.com/inside/investors/corp_info/corp_governance/index.jsp. Our Board of Directors has adopted a code of ethics entitled "Code of Ethics and
Business Conduct," which applies to all of our employees. Our Board of Directors has also adopted a separate "Code of Ethics and Business Conduct for the
Board of Directors." We will disclose amendments to and any waivers granted to officers or members of the Board of Directors under these codes promptly
on our website. Copies of these codes can also be found at www.delta.com/inside/investors/corp_info/corp_governance/index.jsp. We will provide print
copies of the Corporate Governance Principles, the committee charters and the Codes of Ethics and Business Conduct to any shareowner upon written request
to Corporate Secretary, Delta Air Lines, Inc., Department 981, P.O. Box 20574, Atlanta, GA 30320-2574.
We make available free of charge on our website our Annual Report on Form 10-K, our Quarterly Reports on Form 10-Q, our Current Reports on Form 8-
K and amendments to those reports as soon as reasonably practicable after they are filed with or furnished to the Securities and Exchange Commission.
Information on our website is not incorporated into this Form 10-K or our other securities filings and is not a part of those filings.
See Item 1. "Business—Risk Factors Relating to the Airline Industry and Delta" and Item 7. "Management's Discussion and Analysis of Financial
Condition and Results of Operations—Business Environment" for a discussion of trends and factors affecting us and our industry.
Airline Operations
An important characteristic of our route network is our hub airports in Atlanta, Cincinnati, Dallas/Fort Worth and Salt Lake City. Each of these hub
operations includes Delta flights that gather and distribute traffic from markets in the geographic region surrounding the hub to other major cities and to other
Delta hubs. Our hub and spoke system also provides passengers with access to our principal international gateways in Atlanta and New York — John F.
Kennedy International Airport ("JFK"). As briefly discussed below, other key characteristics of our route network include our alliances with foreign airlines;
the Delta Connection Program; the Delta Shuttle; Song, our low-fare service; and our marketing alliance with Continental Airlines, Inc. ("Continental") and
Northwest Airlines, Inc. ("Northwest").
International Alliances. We have formed bilateral and multilateral marketing alliances with foreign airlines to improve our access to international markets.
These arrangements can include codesharing, frequent flyer benefits, shared or reciprocal access to passenger lounges, joint promotions and other marketing
agreements.
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