Hasbro 2012 Annual Report Download - page 17

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areas of the world where we do not otherwise maintain a direct presence. While we have thousands of customers,
there has been significant consolidation at the retail level over the last several years in our industry. As a result,
the majority of our sales are to large chain stores, distributors and wholesalers. While the consolidation of
customers provides us with certain benefits, such as potentially more efficient product distribution and other
decreased costs of sales and distribution, this consolidation also creates additional risks to our business associated
with a major customer having financial difficulties or reducing its business with us. In addition, customer
concentration may decrease the prices we are able to obtain for some of our products and reduce the number of
products we would otherwise be able to bring to market. During 2012, net revenues from our three largest
customers, Wal-Mart Stores, Inc., Toys “R” Us, Inc. and Target Corporation represented 17%, 11% and 10%,
respectively, of consolidated net revenues, and sales to our top five customers, including Wal-Mart, Toys “R” Us,
Inc. and Target, accounted for approximately 42% of our consolidated net revenues. In the U.S. and Canada
segment, approximately 64% of our net revenues were derived from these top three customers.
We advertise many of our toy and game products extensively on television. In addition, we engage in digital
marketing and advertising for our brands. Generally our advertising highlights selected items in our various
product groups in a manner designed to promote the sale of not only the selected item, but also other items we
offer in those product groups as well. Hasbro Studios produces television entertainment based primarily on our
brands which appears on THE HUB in the U.S., other major networks internationally as well as on various other
digital platforms, such as Netflix and iTunes. We introduce many of our new products to major customers during
the year prior to the year of introduction of such products for retail sale. In addition, we showcase certain of our
new products in New York City at the time of the American International Toy Fair in February, as well as at
other international toy shows. In 2012, 2011 and 2010, we incurred $422,239, $413,951 and $420,651,
respectively, in expense related to advertising and promotion programs. Certain entertainment-based products,
such as products based on major motion pictures, generally do not require the same level of advertising that we
spend on other non-entertainment based products.
Manufacturing and Importing
During 2012 substantially all of our products were manufactured in third party facilities in the Far East,
primarily China, as well as in our two owned facilities located in East Longmeadow, Massachusetts and
Waterford, Ireland.
Most of our products are manufactured from basic raw materials such as plastic, paper and cardboard,
although certain products also make use of electronic components. All of these materials are readily available but
may be subject to significant fluctuations in price. There are certain chemicals (including phthalates and BPA)
that national, state and local governments have restricted or are seeking to restrict or limit the use of; however,
we do not believe these restrictions have or will materially impact our business. We generally enter into
agreements with suppliers at the beginning of a fiscal year that establish prices for that year. However, significant
volatility in the prices of any of these materials may require renegotiation with our suppliers during the year. Our
manufacturing processes and those of our vendors include injection molding, blow molding, spray painting,
printing, box making and assembly. The countries of the Far East, and particularly China, constitute the largest
manufacturing center of toys in the world and the substantial majority of our toy products are manufactured in
China. The 1996 implementation of the General Agreement on Tariffs and Trade reduced or eliminated customs
duties on many of the products imported by us. We purchase most of our raw materials and component parts used
in our owned manufacturing facilities from suppliers in the United States and certain other countries.
We believe that the manufacturing capacity of our third party manufacturers, together with our own
facilities, as well as the supply of components, accessories and completed products which we purchase from
unaffiliated manufacturers, are adequate to meet the anticipated demand in 2013 for our products. Our reliance
on designated external sources of manufacturing could be shifted, over a period of time, to alternative sources of
supply for our products, should such changes be necessary or desirable. However, if we were to be prevented
from obtaining products from a substantial number of our current Far East suppliers due to political, labor or
other factors beyond our control, our operations and our ability to obtain products would be severely disrupted
while alternative sources of product were secured and production shifted to those new sources. The imposition of
trade sanctions by the United States or the European Union against a class of products imported by us from, or
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