Tesco 2009 Annual Report Download - page 31
Download and view the complete annual report
Please find page 31 of the 2009 Tesco annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.-
1 -
2
-
3
-
4
-
5
-
6
-
7
-
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21 -
22 -
23 -
24 -
25 -
26 -
27 -
28 -
29 -
30 -
31 -
32 -
33 -
34 -
35 -
36 -
37 -
38 -
39 -
40 -
41 -
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
 |
 |
29
REPORT OF THE DIRECTORS
Tesco PLC Annual Report and Financial Statements 2009
This year we brought together over 2,000 managers from across the
whole business at our triennial conference. It was an opportunity to
look back at the tremendous growth in the business in the last three
years, but also to look ahead. It has been a challenging year for our
people, but with a clear strategy, underpinned by our Values, they have
never been clearer on what we need to do.
The theme of the conference was ‘Living the Values’. We first launched
our Values a decade ago and they have been the glue that has held us
together as we have rapidly grown the business. They ensure that every
person understands our culture and goals. In the last year we have
spent a lot of time talking to our people across the business to make
sure that they are still as relevant today as they were ten years ago and
that they are universally understood. It was clear that not only do our
Values remain relevant, but that they have travelled because things like
trust and respect, for example, are universal – they are as important to
our people in Tokyo as to those in Torquay.
Our Values
No-one tries harder for customers
We treat people how we like to be treated
... so we can enjoy our work.
As the business continues to grow it is important that we build capability
through training and development. Over 3,500 new management
appointments were made in the UK last year through Options, a
tailored programme for our people who have been identified as having
the potential to move to a bigger job, and our training Academies.
We also have our highest ever number of people on Options – 7,680 –
which includes over 500 in our depots. Our Graduate Options programme
was externally recognised, winning a Times Graduate Recruitment award
in 2008 for Graduate Employer of Choice in General Management.
We’re also doing more to recruit graduates across our international
business. We have plans to recruit 1,000 graduates in Asia and 300
in Central Europe to ensure that we have a great pool of talent to
support our future growth.
People
Over 470,000 people now work for Tesco across 14 countries.
It’s been a challenging year for our people and they have worked
harder than ever to deliver an ‘Every Little Helps’ shopping trip.
80%
of our UK staff agree they have the
opportunity to get on in Tesco.
137
In China, we have developed a leadership development
programme to help us meet the needs of our rapid expansion.
This year 137 people completed the programme which is
tailored to meet the development needs of each person and
prepare them for leadership roles.