Salesforce.com 2012 Annual Report Download - page 6

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salesforce.com, inc.
INDEX
Page No.
PART I
Item 1. Business .................................................................. 3
Item 1A. Risk Factors ............................................................... 14
Item 1B. Unresolved Staff Comments ................................................... 26
Item 2. Properties ................................................................. 26
Item 3. Legal Proceedings ........................................................... 26
Item 4. Mine Safety Disclosures ..................................................... 27
Item 4A. Executive Officers of the Registrant ............................................. 27
PART II
Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases
of Equity Securities .......................................................... 29
Item 6. Selected Financial Data ....................................................... 31
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations . . . 33
Item 7A. Quantitative and Qualitative Disclosures About Market Risk ......................... 57
Item 8. Consolidated Financial Statements and Supplementary Data ......................... 59
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial
Disclosure ................................................................. 101
Item 9A. Controls and Procedures ...................................................... 101
Item 9B. Other Information ........................................................... 102
PART III
Item 10. Directors, Executive Officers and Corporate Governance ............................ 103
Item 11. Executive Compensation ..................................................... 103
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related
Stockholder Matters ......................................................... 103
Item 13. Certain Relationships and Related Transactions and Director Independence ............. 103
Item 14. Principal Accounting Fees and Services .......................................... 103
PART IV
Item 15. Exhibits and Financial Statement Schedules ...................................... 104
Signatures .......................................................................... 105
Index to Exhibits
2