Lumber Liquidators 2013 Annual Report Download - page 4

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centers into a single, larger facility is progressing as planned and we anticipate this center to be fully
operational by year-end 2014. We believe the investments we are making in both facilities will support our
continued growth as well as contribute to our overall efficiencies, which will help drive further operating
results.
x Focus on Best People. Importantly, we remained committed to continuous improvement in our operations,
with a foundation of developing the best people to serve our customers. We continued to enhance the talent
across our organization during the past year, with new appointments in human resources, store operations
and information technology. In addition, we expanded the U.S. divisional structure of our retail store
operations from two to three to support our growth and help realize additional operational efficiencies. In
March 2014, we conducted our second annual Lumber Liquidators University with a focus on enhanced
sales training in addition to communicating our unified vision to the entire team.
Opportunities for Growth in 2014 and Beyond
Lumber Liquidators celebrates its 20th year of operation in 2014, and we are more excited than ever about
the opportunities that lie ahead. Our unique value proposition remains powerful and relevant and our ongoing
investment in each component continues to set us apart and extend our leadership position in the hard surface
flooring market. The investments we plan to make in our infrastructure this year will be the largest in our history, as
we continue to expand our store base, open key facilities in our supply chain and increase our finishing capacity.
This past January, our board of directors increased our stock repurchase authorization by an additional
$50.0 million. We continue to believe the stock repurchase program is an important part of returning value to our
shareholders, and demonstrates our long-term confidence in our proven store model and growth potential.
We would like to thank our entire organization across the U.S., Canada and Shanghai for their dedication and
ongoing efforts, as well as our customers, suppliers and shareholders for their continued support. We look forward
to continuing to build Lumber Liquidators together and working with you for years to come.
Tom Sullivan Robert Lynch
Founder and Chairman of the Board President and Chief Executive Officer