HTC 2014 Annual Report Download - page 51

• Corporate governance Corporate governance •
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9. Corporate Social Responsibility
As an international brand company, HTC has joined the Electronic Industry Citizenship Coalition (EICC) to fulfill our
corporate social responsibilities and respect international human rights. CSR is practiced in all routine operations.
(1) Employee Health and Care
HTC regards employees as a crucial asset. For this reason, we strive to create a working environment that is safe,
comfortable and which inspires creativity. Every effort is made to meet and take into account the work requirements
of employees. At HTC, we know that maintaining employees' professionalism and passion for contributing to the
company's development are critical to the success and sustainable development of the enterprise. HTC continues to
help our employees maintain a proper life-work balance, as well as their mental and physical health.
Ensuring the health of our employees has the highest priority, and we strive to provide all employees with a healthy
and comfortable working environment. We pay particuiar attention to four areas: health management, health
enhancement, occupational health and employee assistance. HTC has also established a response mechanism
at management level for all modifiable infectious diseases to ensure the effective use of support resources and
safeguard the health of our employees.
In regards to pressure caused by work that often made employees ignore the harm brought to their health, the
original health center is complemented by a new staff clinic (an affiliated infirmary at HTC) set up in March 2014 to
offer services such as doctor's visit, prescriptions, health consultation, and physical therapy to our colleagues. With
their health insurance card and employee ID, the employees are entitled to benefits such as waiver on appointment
fees and basic copays. This healthcare service is also available to family of the employees, visitors, and vendors, as
a way to offer healthcare to all people in need of it. For employees with mid-to-high level risk of health issues after
recent health check-ups, the center will arrange treatment and follow-ups from doctors and nursing staffs at the
center. Assistance will be offered with necessary courses on health, accurate information on health management,
and development of normal living habits for individual employees in order to foster the ability of self-management
on health for those employees and realize a complete healthcare system. In 2014, the clinic served as many as
5,877 visits, and the health center also served as many as 3,460 visits, with the number of participants in the health
promotion course reaching as many as 3,095 and total number of people served reaching as many as 12,432.
HTC has a professional-grade fitness center with fitness instructors to develop personalized fitness programs for
employees such as aerobics and massage. Courses are offered in static yoga, Pilates, dynamic pop dance, flywheels,
TRX core muscle development and so on for the employees to select based on their interests and needs. An app was
developed for the employees to select for and register in the course, saving time from waiting in line onsite. In 2014, a
total of 11,981 people attended classes at the fitness center.
HTC has partnered with the Eden Social Welfare Foundation to set up a full-time blind masseur area in the gym
and provide employees with stress relief services. In 2014, a total of 959 people made use of the massage services. In
addition to employees' physical well-being, HTC attaches great importance to the mental well-being of employees.
HTC has been working with the Hsinchu Lifeline Association since 2009 to provide employees with psychological
counseling and guidance with respect to working career, relationships, family and parenting, gender sentiments,
mental illness, and physical and mental stress. All employees are entitled to six free counseling sessions per year at
the expense of the company. By the end of 2014, 152 persons had taken advantage of counseling.
HTC employees are provided with a variety of different benefits. Through an electronic platform from our welfare
commission, they will be able to learn about and participate in activities from major organizations. Subsidies and
incentives are offered for participating in club activities to encourage employees to expand their life experience
through exercising and engaging in recreational pursuits in their spare time. All kinds of activities, family days, sports
competitions, art and literary competitions for employees to enjoy leisurely and friendly gatherings outside work.
To offer a healthy and satisfying food for employees, we have engaged experienced licensed chefs and dieticians to select
suppliers that passed certification for excellent quality of food. These dieticians were to assist dining center in designing
healthy and delicious meals that truly meet the nutrition standard, with proportions of nutrients and calories taken
into consideration, so that all HTC employees will be able to enjoy high-quality and healthy meals. In our purchases, we
strictly forbid use of hazard-contaminated food by insisting on purchase of those with certifications such as CAS, GMP,
ISO, and HACCP. The procurement of branded food ingredients is prioritized. An annual procurement contract is signed
with each source and inspection certificates are confirmed. We do our best to support local Taiwanese producers.
To look after female employees and promote breast-feeding, HTC has set up 25 breast-feeding rooms and related
facilities that offer mothers a comfortable nursing environment. These facilities were used 32,770 times in 2014.
For employees under pregnancy, the company also hosted "pregnant exercise" yoga class for them to fully enjoy the
thoughtful care offered by the company.
For a quality work environment for its employees, HTC is also taking initiatives in expanding the green space in its plant
area by setting up and regularly replacing plant pots in its office space, offering its employees a refreshing work space.
Scenery and tree planting can be seen at outdoor areas for a more green and leisure environment to be enjoyed by the
employees.
For employee housing, dormitories are equipped with domestic and recreational facilities such as gyms, libraries and
meeting halls to meet employees' requirements on space and comfort. We actively cooperate with the government's
smoke-free workplace policy and care about employee health as well so there is no smoking within HTC throughout
Taiwan.
(2) Safety and Health
HTC has implemented the OHSAS 18001:2007 occupational Health and Safety management system to practice
continuous improvement.
To ensure a safe and healthy working environment for our employees, we engaged with accredited lab to test the
operating environment at our factories every year. The test results all exceed the relevant regulatory requirements.
To strengthen the health and safety awareness of employees, HTC employees undergo three hours of safety and health
training on arrival or during orientation. Employees working in special roles also receive additional safety and health
training for their working environment.. Workers handling organic solvents for example receive hazard communication
training. The firefighting exercise is carried periodically.
HTC focuses on industrial technology and works in collaboration with different professional contractors to jointly
develop innovative products. For trusted long-term contractor partners, we not only learn from each other but also place
a strong emphasis on work safety. Proper safety measures ensure that everyone can make the most of their strengths