Cincinnati Bell 2011 Annual Report Download - page 121

Form 10-K Part I Cincinnati Bell Inc.
Part I
Item 1. Business
General
Cincinnati Bell Inc. and its consolidated subsidiaries (the “Company” or “we”) is a full-service regional
provider of data and voice communications services over wireline and wireless networks, a full-service
international provider of data center colocation and related managed services, and a reseller of information
technology (“IT”) and telephony equipment. The Company provides telecommunications service to businesses
and consumers in the Greater Cincinnati and Dayton, Ohio areas primarily on its owned wireline and wireless
networks with a well-regarded brand name and reputation for service. The Company also provides business
customers with outsourced data center colocation operations in world-class, state-of-the-art data center facilities,
located in the Midwest, Texas, England and Singapore. In connection with the data center colocation operations
in the Midwest, the Company also provides business customers with a full range of managed IT solutions.
The Company operates in four segments: Wireline, Wireless, Data Center Colocation, and IT Services and
Hardware.
The Company is an Ohio corporation, incorporated under the laws of Ohio in 1983. Its principal executive
offices are at 221 East Fourth Street, Cincinnati, Ohio 45202 (telephone number [phone] and website
address http://www.cincinnatibell.com). The Company files annual, quarterly and current reports, proxy
statements and other information with the Securities and Exchange Commission (the “SEC”) under the Exchange
Act. These reports and other information filed by the Company may be read and copied at the Public Reference
Room of the SEC, 100 F Street N.E., Washington, D.C. 20549. Information about the Public Reference Room
may be obtained by calling the SEC at 1-800-SEC-0330. The SEC also maintains an internet site that contains
reports, proxy statements, and other information about issuers, like the Company, which file electronically with
the SEC. The address of that site is http://www.sec.gov. The Company makes available its reports on Form 10-K,
10-Q, and 8-K (as well as all amendments to these reports), proxy statements and other information, free of
charge, at the Investor Relations section of its website.
Wireline
The Wireline segment provides local voice, data, long distance, entertainment, voice over internet protocol
(“VoIP”), and other services over its owned and other wireline networks. Local voice services include local
telephone service, switched access, and value-added services such as caller identification, voicemail, call waiting,
and call return. Data services include high-speed internet using digital subscriber line (“DSL”) technology and
over fiber using its gigabit passive optical network (“GPON”). Data services also provide data transport for
businesses, including local area network (“LAN”) services, dedicated network access, and metro ethernet and
dense wavelength division multiplexing (“DWDM”)/optical wave data transport, which principally are used to
transport large amounts of data over private networks. Cincinnati Bell Telephone Company LLC (“CBT”), a
subsidiary of the Company, is the incumbent local exchange carrier (“ILEC”) for the approximate 25-mile radius
around Cincinnati, Ohio which includes parts of northern Kentucky and southeastern Indiana. CBT has operated
this ILEC territory for approximately 140 years, and approximately 95% of Wireline voice and data revenue for
2011 was generated within this ILEC territory. Long distance and VoIP services include long distance voice,
audio conferencing, VoIP and other broadband services including private line and multi-protocol label switching
(“MPLS”), a technology that enables a business customer to privately interconnect voice and data services at its
locations. Entertainment services are comprised of television through our Fioptics product suite, which covers
about 20% of Greater Cincinnati, and DirecTV®commissioning over the Company’s entire operating area. Other
services primarily include inside wire installation for business enterprises, rental revenue, public payphones and
clearinghouse services.
The Company has expanded its voice and data services beyond its ILEC territory, particularly in Dayton and
Mason, Ohio, through the operations of Cincinnati Bell Extended Territories LLC (“CBET”), a competitive local
3
Form 10-K